Courtnita Jones
Aztec,NM
Summary
I am a dynamic professional who continually maintains a positive attitude while interacting with all clients and customers. I understand the importance of the primary point of contact for personal, phone, computer, and website inquiries. Always looking forward to the opportunity to go above and beyond basic administrative tasks and take on multiple projects at once, while gaining new experiences. I am sure my excellent work ethics and strengths will be an asset to your company.
Overview
8
8
years of professional experience
Work History
Clerical Associate
Income Support Divison
12.2024 - 03.2025
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Developed correspondence letters, memos, and emails.
Sales Associate
Freight Direct Furniture
12.2016 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- made customer experience enjoyable by taking the time to listen and understand giving them the best customer service possible
- organized the office making it look both clean and professional
Legal Assistant/Paralegal
Marrow & Pettus Law Office
01.2020 - 02.2021
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Associate of Science - Medical Field
San Jaun Colledge
Farmington, NM01-2026
Skills
- Organized and professional
- Quick to learn new skills
- Computer savvy
- Professional phone etiquette
- Excellent communication skills
- Customer service- oriented
- Works well under pressure
- Pleasant demeanor
- Team building
- Multiline phone proficiency
- critical thinker
- flexible
- Document management
- Faxing documents
Timeline
Clerical Associate
Income Support Divison
12.2024 - 03.2025
Legal Assistant/Paralegal
Marrow & Pettus Law Office
01.2020 - 02.2021
Sales Associate
Freight Direct Furniture
12.2016 - 11.2024
Associate of Science - Medical Field
San Jaun Colledge
Similar Profiles
JOSEPH GARCIAJOSEPH GARCIA
Family Assistance Analyst I at Income Support DivisonFamily Assistance Analyst I at Income Support Divison
Marissa MarrujoMarissa Marrujo
Family Assistance Analyst I at Income Support Divison/Human Services Of NMFamily Assistance Analyst I at Income Support Divison/Human Services Of NM
BreAnna ArizmendiBreAnna Arizmendi
Family Assitance Analyst at Income Support DivisonFamily Assitance Analyst at Income Support Divison