Yaritza Valerio
Bronx,NY
Summary
To obtain a customer service position in which I can utilize my experience to meet company goals.
Overview
14
14
years of professional experience
Work History
Sales Associate Seasonal Part Time
The Men's Wearhouse
Manhattan, NY
04.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
Catering Attendant/ Flik Compass Group
FLIK Hospitality
Manhattan, NY
12.2020 - Current
- Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
- Anticipated potential challenges during events through proactive planning strategies, resulting in fewer disruptions or last-minute changes.
- Maintained a clean and organized serving area for optimal efficiency during events.
- Trained new catering attendants on company policies and procedures, ensuring a consistent level of service excellence across the team.
- Delivered superior customer service by attending to guests'' needs promptly and courteously.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs with ideas when preparing and presenting food to event guests with strong attention to detail and presentation expertise.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Cleaned and organized kitchen, dining and other service areas.
Customer Service Representative/ Cashier
Filk Cooperation
Manhattan, NY
02.2015 - 12.2020
- Provide exceptional customer service
- Organized and stocked entire front and back of cafe
- Maintained clean and organized check out area
- Manages all payment transactions including cash, debit and credit card
- Money handling—balancing cash draws on a daily basis
- Catering works on a contract a contact basis such as parties, events and meetings
- Consulting with clients providing a great service
- Preparing, transporting and serving food with assisting cleanup and restocking
- Pantry coordinator, responsible for food, beverage, utensils distribution and other related duties
- Assist cooks staff with various tasks as needed, food items, cutting, dicing and prepping
- Perform some office clerical duties including typing, filling and completion of simple form
- Operating office machine printing copies
- Floater, very versatile of a worker, able to do many things
- Conceive, always coming up with innovative ideas to make work space creative
- cross training, floater in other positions
Customer Service Representative/ Cashier
General Nutrition Center (GNC)
Manhattan, NY
10.2013 - 12.2014
- Handled all cash, debit and credit card transactions
- Assisted customers with any questions and clarified all concerns
- Point of contact for any escalated customer issues or concerns
- Maintained clean and organized check out area
- Responsible for store inventory and front/back store stocking of items
- Handled all exchanges and/or return of products
- Provided product knowledge of vitamins, sports nutrition, energy and dietary items
House Keeper
Kazi Cleaning
Manhattan, NY
06.2011 - 11.2012
- Checked and purchased groceries and household items to maintain adequate level
- Washed dishes and kitchen according to agreed hygiene requirements
- Make up beds and changed linens as required
- Monitored and reported necessary domestic repairs and replacements
- Cleaned wash basins, mirrors, tubs and showers
- Emptied and cleaned trash containers
Education
General Education Equivalency -
Bronx Community College | Future Now
Bronx, NY02.2015
Skills
- Bilingual in English and Spanish
- Effective communication skills
- Organized professional
- Attentive to details
- Proactive self-starter
- Effective problem-solving skills
- Budgeting and financial planning
Timeline
Sales Associate Seasonal Part Time
The Men's Wearhouse
04.2025 - Current
Catering Attendant/ Flik Compass Group
FLIK Hospitality
12.2020 - Current
Customer Service Representative/ Cashier
Filk Cooperation
02.2015 - 12.2020
Customer Service Representative/ Cashier
General Nutrition Center (GNC)
10.2013 - 12.2014
House Keeper
Kazi Cleaning
06.2011 - 11.2012
General Education Equivalency -
Bronx Community College | Future Now