Courvonte Smith
Miami,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Fork Lift
Miami Waste Paper
Miami
04.2023 - 03.2026
- Operated forklift to transport materials within warehouse efficiently.
- Conducted routine inspections of equipment to ensure safety and compliance.
- Collaborated with team members to streamline loading and unloading processes.
Sales Associate
AT&T
Miami
02.2022 - 01.2023
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting products that meet their communication needs.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained new staff on sales techniques and company policies to ensure consistent performance.
Chef
Pollo Tropical
Miramar, FL
01.2020 - 05.2022
- Designed and executed menu items aligning with brand standards and customer preferences.
- Supervised kitchen staff, ensuring adherence to food safety guidelines and operational efficiency.
- Streamlined food preparation processes, enhancing service speed and reducing waste.
- Trained new team members on cooking techniques and equipment usage for optimal performance.
Education
High School Diploma -
Miramar High School
Miramar, FL06.2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Fork Lift
Miami Waste Paper
04.2023 - 03.2026
Sales Associate
AT&T
02.2022 - 01.2023
Chef
Pollo Tropical
01.2020 - 05.2022
High School Diploma -
Miramar High School