JORDANY DE LA CRUZ
Brooklyn,CT
Summary
Dedicated professional with strong problem-solving and customer service skills. Experienced in fast-paced environments, consistently delivering exceptional support and adapting to new challenges.
Overview
4
4
years of professional experience
Work History
FORK LIFT
Fresh Direct LLC
The Bronx, NY
01.2026 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cook
MC DONALDS
Queens, NY
08.2024 - 12.2024
- Prepared and assembled menu items according to company standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Operated kitchen equipment safely and efficiently while adhering to safety protocols.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
Customer Service Representative
GROUPO COMETA
Santo Domingo Pueblo, NM
01.2022 - 05.2024
- Delivered exceptional customer support through effective communication and problem-solving skills.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Utilized CRM software to track interactions and manage customer accounts efficiently.
- Collaborated with team members to streamline service processes, improving response times.
Education
High School Diploma -
ESCULA BASICA LA GINA
Santo Domingo Pueblo, NMSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
FORK LIFT
Fresh Direct LLC
01.2026 - 03.2026
Cook
MC DONALDS
08.2024 - 12.2024
Customer Service Representative
GROUPO COMETA
01.2022 - 05.2024
High School Diploma -
ESCULA BASICA LA GINA