Cova Koide
Hampstead,NC
Summary
Barista with a proven track record at Starbucks, excelling in customer service and beverage preparation. Recognized for attention to detail and cleanliness, consistently enhancing customer satisfaction. A team player skilled in time management and active listening, adept at resolving complaints to foster loyalty and ensure a welcoming environment.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Hampstead, NC
12.2025 - Current
- Prepared high-quality beverages and food items according to established recipes and standards.
- Operated espresso machines and coffee grinders to ensure optimal flavor extraction.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Provided exceptional customer service by engaging with customers and addressing their needs promptly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Dunkin
Hampstead, NC
01.2021 - 07.2025
- Prepared high-quality beverages and food items according to established recipes and standards.
- Operated espresso machines and coffee grinders to ensure optimal flavor extraction.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Provided exceptional customer service by engaging with customers and addressing their needs promptly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Topsail High School
Hampstead, NC06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
Timeline
Barista
Starbucks
12.2025 - Current
Barista
Dunkin
01.2021 - 07.2025
High School Diploma -
Topsail High School