Sports, Motorcycles and Entrepreneurship
Charlie Poladura
Principal Product Manager | Outbound, Commerce CX
Round Rock,TX
Summary
Analytical and Technical Product Manager, eager to leverage 14 years of success in the Software and Commerce industry. Looking to fulfill a role in which industry and product experience and expertise can be contribute value to the team and company.
Overview
19
19
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Principal Product Manager, NetSuite Commerce CX
ORACLE AMERICA, INC
Austin, Texas
10.2021 - Current
- Managed product roadmap in collaboration with product development teams, recommending enhancements based on customer, partners and other stakeholders interest data.
- Managed customer relationships, participating with new and existing customers, organizing advisory boards, presenting roadmap and providing technical information about our product lineup.
- Managed relationships with solution and service provider partners, enabling necessary collaborations to constantly increase value of our product for our customers.
- Strategically analyzed product adoption and sales behavior, conducting interviews with customers and product stakeholders to develop go-to-market plans and strategies to promote our product lineup.
- Successfully participated with internationalization project, deploying product lineup across borders in ANZ and EU regions.
- Established criteria for each milestone within product roadmap as means to measure developmental progress
Advisory Board Member
Nooka Labs
Montevideo, Uruguay
03.2020 - Current
- Offered expertise on product and business development plans to define and enhance operational processes and go-to-market.
- Provided leadership coaching to small business owners, enabling each to find daily motivation, solve problems and make effective decisions.
- Spearheaded and secured new capital funds for expansion into new business channels.
- Analyzed, Prepared and Reviewed annual and quarterly budgets with controls to prevent deviation from initial plans.
- Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
Senior Product Manager | NetSuite Commerce & CX
Oracle America, Inc
Austin, AR
01.2019 - 10.2021
- Managed relationships with solution and service provider partners, enabling necessary collaborations to constantly increase value for customers.
- Strategically analyzed product adoption and sales behavior, conducting interviews with customers and product stakeholders to develop go-to-market plans and strategies to promote our product lineup.
- Collaborated on defining new offerings and implementation methodologies to appeal to newer and broader audiences.
- Successfully participated with internationalization project, deploying product lineup across borders in ANZ and EU regions.
Consulting Solution Director | NetSuite PS
Oracle America, Inc
Austin, TX
12.2017 - 01.2019
- Utilized technical expertise to analyze client requirements; Designing, outlining, presenting and ultimately selling solutions utilizing NetSuite ERP and Commerce platform.
- Worked with sales and service leadership teams to develop solutions specifically targeting client business and internal goals.
- Led cross-functional teams to design and execute flawless plans and presentations for clients.
- Managed, inspired and trained team to get to heart of clients' business problems and discover potential solutions.
- Analyzed client requirements daily, designing over 100 customer proposals per month.
- Successfully onboarded over 280 customers per year.
Senior Solution Architect | Professional Services
NetSuite, Inc
Austin, TX
08.2015 - 01.2017
- Utilized technical expertise to analyze client requirements and industry standards to design, outline and present solutions utilizing NetSuite ERP and Commerce platform.
- Worked with sales and service teams to develop solutions based on client requirements.
- Led cross-functional teams to design and execute flawless plans and presentations for clients.
- Effectively Managed 300 opportunities per quarter, working with both new and existing business.
Product and Services Solutions Architect | PS
NetSuite, Inc
Montevideo, Uruguay
03.2012 - 08.2015
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Helped establish, develop and implement modern NetSuite Commerce platforms.
- Worked with developers and engineers to build and implement software solutions utilizing Commerce platforms by NetSuite.
- Communicated software architecture strategies to senior leadership and business leaders.
- Helped sales and services teams understand and analyze client requirements to implement individualized software implementations of NetSuite Commerce platforms.
- Managed over 100 opportunities per month, analyzing requirements and designing multiple solutions daily.
Account & Project Manager
SuiteCommerce, Inc
Montevideo, Uruguay
02.2008 - 03.2012
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Analyzed key competitors to respond to competitive threats.
- Managed between 10 to 15 accounts and projects concurrently.
Software Consultant
Nodum SA
Montevideo, Uruguay
08.2005 - 02.2008
- Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
- Consulted with clients to align future software development with customer priorities.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
- Designed presentations to illustrate Nodum ERP usage, translating highly technical language into easily understood graphics and text.
- Participated on 5 large-scale deployments for local enterprise customers.
Education
- Software & Systems Engineering
ORT University
Montevideo, Uruguay 02.2002 - 12.2011
Skills
Business Development
undefinedAccomplishments
- Most Valuable Employee, 2013 Q3 | NetSuite, Inc.
- Consultant of the Year, 2013 | NetSuite, Inc.
- Relocation to Austin, Texas. 2015 | NetSuite, Inc.
Interests
Timeline
Principal Product Manager, NetSuite Commerce CX
ORACLE AMERICA, INC
10.2021 - Current
Advisory Board Member
Nooka Labs
03.2020 - Current
Senior Product Manager | NetSuite Commerce & CX
Oracle America, Inc
01.2019 - 10.2021
Consulting Solution Director | NetSuite PS
Oracle America, Inc
12.2017 - 01.2019
Senior Solution Architect | Professional Services
NetSuite, Inc
08.2015 - 01.2017
Product and Services Solutions Architect | PS
NetSuite, Inc
03.2012 - 08.2015
Account & Project Manager
SuiteCommerce, Inc
02.2008 - 03.2012
Software Consultant
Nodum SA
08.2005 - 02.2008
- Software & Systems Engineering
ORT University
02.2002 - 12.2011
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