Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Alston

Columbia,SC

Summary

Proven in enhancing operational efficiency, I excelled at Belks Warehouse by significantly reducing shipping errors and prioritizing safety, showcasing my attention to detail and commitment to workplace cleanliness. My adaptability and self-motivation have driven success in fast-paced environments, mastering both package handling and fostering positive customer interactions.

Overview

7
7
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

Belks Warehouse
10.2022 - 10.2024
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.

Retail Sales Associate

Lowes Home Improvment
11.2020 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Package Handler

Amazon
01.2018 - 10.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.

Education

General Academic

Ca Johnson
Columbia, SC
05.2005

Skills

  • Package handling
  • Product Assembly
  • Workplace Cleanliness
  • Stock replenishment
  • Warehouse Organization
  • Adaptable to change
  • Warehouse Safety
  • Material Handling Equipment
  • Shipping and receiving
  • Heavy Lifting
  • Self-Motivated and Independent
  • Attention to Detail
  • US Driver's License
  • Inspection and Quality Control

Timeline

Packing, Shipping, and Receiving Assembler

Belks Warehouse
10.2022 - 10.2024

Retail Sales Associate

Lowes Home Improvment
11.2020 - 10.2022

Package Handler

Amazon
01.2018 - 10.2020

General Academic

Ca Johnson

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Craig Alston