Craig Bowens
Denver,CO
Summary
Dependable accounting professional acknowledged for reliability, integrity, and quick-learning ability. Highly skilled in Accounting with an eye for identifying and correcting errors. Dedicated with a strong work ethic and resourceful nature.
Overview
4
4
years of professional experience
Work History
Collections Specialist
Ashton Carter/ Red Bull
04.2024 - Current
- Negotiated to collect balance in full.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
Accounting Specialist
Navajo Inc
08.2023 - 03.2024
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Accounts Receivable Clerk
Agility Recovery Solutions
01.2022 - 07.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Billing and Collections Specialist
Holland And Hart LLC
01.2021 - 01.2022
- Processed payments and applied to customer balances.
- Delivered exceptional customer service on collection calls and maintained a calm and professional demeanor.
- Trained new team members on scripts, company services, and collection strategies.
- Negotiated to collect the balance in full.
Education
Associate of Arts - Business Administration
Sacramento City College
Sacramento, CASkills
- Financial Auditing
- Statement Preparation
- Revenue Tracking
- Invoice Processing
- Power BI
- SQL
- Skip tracing
- Customer research
- Data entry efficiency
- Outbound calling
- Debt recovery expertise
- Decision-making
- Strong negotiation skills
- Account reconciliation
Timeline
Collections Specialist
Ashton Carter/ Red Bull
04.2024 - Current
Accounting Specialist
Navajo Inc
08.2023 - 03.2024
Accounts Receivable Clerk
Agility Recovery Solutions
01.2022 - 07.2023
Billing and Collections Specialist
Holland And Hart LLC
01.2021 - 01.2022
Associate of Arts - Business Administration
Sacramento City College
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