Dependable accounting professional acknowledged for reliability, integrity, and quick-learning ability. Highly skilled in Accounting with an eye for identifying and correcting errors. Dedicated with a strong work ethic and resourceful nature.
Overview
4
4
years of professional experience
Work History
Collections Specialist
Ashton Carter/ Red Bull
04.2024 - Current
Negotiated to collect balance in full.
Improved customer payment compliance through negotiating mutually agreeable repayment plans.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
Increased productivity levels through efficient time management and prioritization of daily tasks.
Accounting Specialist
Navajo Inc
08.2023 - 03.2024
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Investigated daily variances and corrected errors to resolve discrepancies.
Reported financial data and updated financial records in ledgers and journals.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Accounts Receivable Clerk
Agility Recovery Solutions
01.2022 - 07.2023
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Responded to inbound inquiries regarding accounts and payments.
Submitted cash and check deposits and generated cash receipts to record money received.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Billing and Collections Specialist
Holland And Hart LLC
01.2021 - 01.2022
Processed payments and applied to customer balances.
Delivered exceptional customer service on collection calls and maintained a calm and professional demeanor.
Trained new team members on scripts, company services, and collection strategies.
Negotiated to collect the balance in full.
Education
Associate of Arts - Business Administration
Sacramento City College
Sacramento, CA
Skills
Financial Auditing
Statement Preparation
Revenue Tracking
Invoice Processing
Power BI
SQL
Skip tracing
Customer research
Data entry efficiency
Outbound calling
Debt recovery expertise
Decision-making
Strong negotiation skills
Account reconciliation
Timeline
Collections Specialist
Ashton Carter/ Red Bull
04.2024 - Current
Accounting Specialist
Navajo Inc
08.2023 - 03.2024
Accounts Receivable Clerk
Agility Recovery Solutions
01.2022 - 07.2023
Billing and Collections Specialist
Holland And Hart LLC
01.2021 - 01.2022
Associate of Arts - Business Administration
Sacramento City College
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