Craig Brown
Menands,NY
Summary
Results-driven Service Manager with over 25 years of experience in project management and contractor supervision. Expertise in budgeting, effective communication, and customer relationship management, ensuring high-quality outcomes and exceptional service experiences.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Manager
Sunrise Management And Consulting
Latham, New York
04.1998 - 09.2025
- Prioritized and delegated daily work tasks to meet anticipated project goals. Was responsible for inventory and the purchasing of all needed materials and supplies. Also took care of all budgeting and scheduling. I supervised all of the contractors such as Carpenters, Brick and concrete Mason's, Plumbers, Landscapers and Pavers.
Kitchens and Bathroom installer.
Adams Park Apartments
Albany, New York
04.1998 - 09.2025
- Followed blueprints to ensure accurate installations of components.
- Assisted in troubleshooting installation issues as they arose.
- Collaborated with maintenance team to address resident concerns.
- Installed appliances and fixtures in residential units.
- Maintained tools and equipment for optimal performance.
- Followed building standards and codes during unit installations.
- Provided exceptional customer experiences to service recipients.
Education
High School Diploma -
Ossining High School
Ossining, NY06-1977
Skills
- Project management
- Inventory control
- Budgeting and forecasting
- Residential code compliance
- Troubleshooting techniques
- Customer relationship management
- Contractor supervision
- Scheduling optimization
- Quality assurance
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Client retention strategies
- Workplace safety
- New employee hiring
- Documentation and reporting
- Cost estimates
Certification
Lead Safe Practices Removal and Remediation
References
References available upon request.
Timeline
Service Manager
Sunrise Management And Consulting
04.1998 - 09.2025
Kitchens and Bathroom installer.
Adams Park Apartments
04.1998 - 09.2025
High School Diploma -
Ossining High School