Craig Calderone
Astoria
Summary
At Craig Calderone LLC, as Founder and Lead Account Manager, I spearheaded the establishment of pivotal partnerships and innovative solutions, driving substantial business growth. My expertise in client account management and knack for fostering teamwork led to surpassing financial goals. Specializing in the sales pipeline, I ensured customer satisfaction and excelled in negotiation, showcasing a blend of strategic and interpersonal skills. As a natural leader I have an innate ability to problem solve on the fly within a team setting. I have a customer centric outlook with a passion for customer needs as well as great attention to detail.
Overview
16
16
years of professional experience
Work History
Founder/Lead Account Manager
Craig Calderone LLC
01.2009 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Nurtured key relationships to surpass financial quotas
- Underwent all forms of problem solving within day to day operations
- led team cultivation engaging in teamwork across all departments when necessary
- Implored great attention to detail across all departments
- Created marketing strategy
- Specialized in all stages of sales pipeline with concentration in negotiation, sale and agreement, and post-purchase satisfaction and upselling
Education
Certification - Artificial Intelligence
University of Virginia Online
Charlottesville, VA06-2024
CERTIFICATION - Marketing Strategy
Harvard Business School Online
Cambridge, MA04-2024
Bachelor of Science - Industrial Psychology
Molloy University
Rockville Centre, NY06-2012
Skills
- Client Account Management
- Customer service
- Teamwork and collaboration
- Client relationship management
- Customer satisfaction
- Relationship building and management
- Account oversight
Timeline
Founder/Lead Account Manager
Craig Calderone LLC
01.2009 - Current
Certification - Artificial Intelligence
University of Virginia Online
CERTIFICATION - Marketing Strategy
Harvard Business School Online
Bachelor of Science - Industrial Psychology
Molloy University
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