Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Fishing and camping
Timeline
Generic

Craig Chan

Portland,OR

Summary

Experienced Clinical Supervisor and Administrator with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of reporting, quality assurance and training needs. Skills obtained through experience as an intern, lead counselor, Clinical Supervisor, Program manager, and Director of Outreach. I Hold current credentials as a Certified Alcohol and Drug Counselor CADC II, Certified Gambling Addictions Counselor CGAC II, Qualified Mental Health Associate QMHA-I, Certified Recovery Mentor CRM, and Peer Support Specialist PSS. I am highly dedicated to my craft of counseling, supervision and administration of programs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Director of Outreach

Acadia Northwest
12.2020 - Current
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure.
  • Increased education and awareness of substance use treatment through the development of programs and delivering evidenced-informed strategies.
  • Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building and coaching.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services.
  • Participated in community events to promote services and engage with public.
  • Partnered with local organizations to expand access to social and community services.
  • Assessed community needs and identified resources for social and community service programs.
  • Developed and implemented training programs for staff.
  • Researched best practices and developed strategies to improve program outcomes.
  • Advocated for social and community service programs to increase awareness and funding.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

Clinical Supervisor

Acadia Northwest
01.2018 - Current
  • Lead and directed team of 10 to 15 clinical personnel and support staff.
  • Developed and adjusted work schedules for [Type] staff.
  • Facilitate hiring of qualified clinical personnel by interview applicants and making recommendations for employment.
  • Monitored and inspected staff processes to eliminate hazards posed for both clients and staff while ensuring continuous compliance with regulations.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Monitored, analyzed, and corrected staff performance and worked with treatment teams to raise standards of practice.
  • Developed and adjusted work schedules for treatment staff.

Education

Bachelor of Science - Human Development And Family Studies 4.0 GPA

Warner Pacific University
Portland Oregon
06.2016

Associate of Applied Science - Alcohol And Drug Counselor

Portland Community College
Portland Oregon
12.2014

Skills

  • Compliance with Regulatory Guidelines
  • Unit-Based Shared Governance
  • Case Management
  • Quality Control
  • Clinical Quality Program Standards
  • Patient Assessments
  • Staff Development
  • Clinical Staff Management
  • Problem Identification
  • Clinical Skills
  • HIPAA Guidelines
  • Therapeutic Counseling
  • Team Supervision
  • Staff Training

Accomplishments

  • Earned "Treatment Provider of the Year" for Outstanding Professional Achievement in the Deterrence and prevention of DUII in the state of Oregon in August of 2021. Awarded by the Multi-Disciplinary Training Task Force Chair Robert D Hayes
  • Currently a member of the Portland Community College Advisory Panel.
  • Current member of the Oregon City Chamber of Commerce.
  • Past Board Member of Soul Flags, community non-profit Art Lit

Affiliations

  • Current Member of the Portland Community College Advisory Board

Certification

  • CADC II First Certified 4/1/2015
  • CGAC II First Certified 5/1/2019
  • QMHA-I First Certified 4/5/2019
  • CRM First Certified 4/1/2015

Fishing and camping

I am an avid outdoors man with a passion for bass fishing and camping. It is here where I recharge passion for this field. We are all aware of the burnout rate of those of us who choose addiction counseling as a career. Outdoor activities are only one of the ways I manage my self care. I eat well, have a strong sense of spiritualty, and enjoy many hobbies. This has allowed me to be as passionate about what I do today as I was when I started over ten years ago. 

Timeline

Director of Outreach

Acadia Northwest
12.2020 - Current

Clinical Supervisor

Acadia Northwest
01.2018 - Current

Bachelor of Science - Human Development And Family Studies 4.0 GPA

Warner Pacific University

Associate of Applied Science - Alcohol And Drug Counselor

Portland Community College

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Craig Chan