CRAIG CHARLOW
Fort Lauderdale,FL
Summary
Proven track record in enhancing delivery efficiency and fostering client relationships, demonstrated at Zenith Courier Services. Expert in route planning and package handling, I excel in prioritizing urgent deliveries and optimizing time management. My commitment to punctuality and ability to work independently have consistently improved operational flow and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Courier Contractor
Zenith Courier Services
07.2023 - 02.2024
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
Driver, Warehouse Orders
Amazon
03.2022 - 07.2023
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks when required, ensuring proper handling of items.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Education
Bachelor of Arts - Business Administration
Dickinson State University
Dickinson, ND05.2012
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- Relationship building and rapport
- Lifting Techniques
- Working Independently
Timeline
Courier Contractor
Zenith Courier Services
07.2023 - 02.2024
Driver, Warehouse Orders
Amazon
03.2022 - 07.2023
Bachelor of Arts - Business Administration
Dickinson State University
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