Seeking a position that would allow me to use my acquired skills to provide a high quality customer service.
Overview
1
1
year of post-secondary education
22
22
years of professional experience
Work History
Courier Contractor
Veho Muvi
Coppell
03.2025 - Current
Delivered packages efficiently across designated routes.
Managed timely pickups and drop-offs for customer satisfaction.
Operated handheld devices for tracking deliveries and managing logistics.
Food Courier
DoorDash
Southlake
09.2024 - Current
Delivered food to customers promptly using efficient navigation techniques.
Managed multiple orders simultaneously while ensuring accuracy and quality.
Communicated effectively with customers regarding delivery status and updates.
Driver
Uber And Lyft
DFW Airport
02.2023 - Current
Navigated city routes efficiently to ensure timely passenger pickups.
Maintained vehicle cleanliness and safety for optimal passenger comfort.
Communicated effectively with riders to confirm pickup details and preferences.
Fleet Service Clerk
American Airlines
01.2017 - 01.2022
Perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
Postal Rep
Integrated Airline Service
DFW Airport
01.2015 - 01.2016
Ensured timely delivery of mail items
Contract management (regional oversight)
Loaded and unloaded aircraft to facilitate smooth operations and maintain schedules
Handled, sorted, and distributed mail efficiently to ensure timely delivery
DGR training and safety
Security compliance
Scanning
Coordinated workflow during peak business hours
Planned and executed charter flight operations
Aircraft de-icing
Maintained ground support equipment to ensure operational readiness and safety compliance
Certified Safety Professional
01.2012 - 01.2015
Executed and managed safety-related assignments at job site, including bottle watch, fire watch, and confined space entry, enabling contractor and owner to delegate responsibilities confidently.
Reviewed permits to enforce PPE requirements established by owners and contractor, ensuring compliance among all personnel.
Identified, mitigated, and reported safety hazards related to job tasks.
Maximizing productivity and eliminating waste are key parts of keeping project costs to a minimum.
Trained safety attendants in various general labor functions to support operations at the plant.
Trainer
Integrated Airline Services
DFW Airport
01.2007 - 01.2009
I trained new hires and current employees on proper methods and procedures for working on and near an aircraft.
I also ensured that the employees followed all policies and procedures but conducted periodic audits on employees.
I handed out safety awards for those employees that followed the correct methods and procedures.
Maintenance Warehouse Assistant
Integrated Airline Services
DFW Airport
01.2004 - 01.2007
Managed inventory of damaged equipment and ordered parts for forklifts, k-loaders, tugs, and other warehouse machinery to ensure operational readiness.
Assisted maintenance manager by executing routine equipment repairs to maintain functionality.
Repaired holes in walls, replaced light bulbs, tested drive all equipment before other employees operated.
Education
High School - General Courses, Business Accounting
Taufa’ahau I Pilolevu college
Nukualofa, Tonga
08.2002 - 01.2004
Skills
Delivery logistics
Route optimization
Package tracking
Pickup and delivery
Timely deliveries
Order accuracy
Delivery management
Returns pickup
Inventory control
Load securing
Package handling
Basic vehicle checks
Safe driving practices
Clean driving record
Efficient driving
GPS navigation
Local geography
Local routes
Efficient navigation
Map reading
Eco-driving techniques
Regulatory compliance
Safety protocols
Problem-solving
Communication skills
Customer service
Conflict resolution
Attention to detail
Time management
Organizational multitasking
Physical endurance
Deadline oriented
Processing samples
Document handling
Payment collection
Sabre
Internet
Word processors
GPS systems
Efficiency optimization
Courier training
Loading and unloading
Problem-solving
Local routes
Processing samples
Loading and unloading
Timeline
Courier Contractor
Veho Muvi
03.2025 - Current
Food Courier
DoorDash
09.2024 - Current
Driver
Uber And Lyft
02.2023 - Current
Fleet Service Clerk
American Airlines
01.2017 - 01.2022
Postal Rep
Integrated Airline Service
01.2015 - 01.2016
Certified Safety Professional
01.2012 - 01.2015
Trainer
Integrated Airline Services
01.2007 - 01.2009
Maintenance Warehouse Assistant
Integrated Airline Services
01.2004 - 01.2007
High School - General Courses, Business Accounting