Craig S. Cummings
IT Director
Chandler,AZ
Summary
Experienced Information Technology Director well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 10 years of experience in K-12 education space. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
With over 30 years of experience immersed in roles ranging from Product Manager, Owner/Founder of a small Web Development company to Director of Information Technology, I’ve been involved with and helped shape and define strategy, drive technology initiatives while building exceptional teams and meeting customer expectations for several companies. I am a natural communicator who uses excellent verbal and written communication skills to build consensus and cooperation with an encouraging, supportive, and diplomatic style.
Overview
37
37
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
IT Director
Scottsdale Christian Academy
Phoenix, AZ
09.2013 - Current
- Hands-on IT director responsible for leading the planning, organization, and management of IT staff to ensure the effective and efficient delivery of all IT infrastructure and systems across the K-12 campus
- This includes supporting network and information security infrastructure, hybrid (on-prem/cloud) virtualized server infrastructure, telecommunications VOIP phone systems, end-user computing for (Staff, Faculty and Students), oversight of help desk operations and architecture and management of cloud computing environment
- Responsible for developing strategic technology plan for advancing ED-tech through campus and classroom technology (including developing mobile initiatives for teacher and student mobile device usage)
- Upgraded on-premises Server 2003 servers to hybrid infrastructure of Server 2012R2 servers on-premise and in Azure Cloud
- Deployed Windows 10 to all staff and teacher workstations using SCCM and MDT
- Developed a Cloud Based computing environment for student computer labs using MS Azure RDS servers and Thin Client computers
- Developed strategic technology plan for rollout of 1-to-1 computing and Learning Management System (LMS) to be completed in Fall 2018
- Upgrading Wireless Network in conjunction with technology plan to be completed Summer 2017
- Developed and implemented technical application support and information technology policies and procedures that advanced business needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
Owner/Founder
AZ BIZ ONLINE, LLC
07.2011 - Current
- AZ Biz Online is a web development and marketing company focusing on helping small to medium size businesses develop an online mobile and web presence in order to leverage online marketing activities to attract traffic, capture leads, nurture prospects, convert prospects to sales and ultimately deliver and satisfy their customer needs
- Primary responsibilities:
- Responsible for generating revenue for the company through daily prospecting for new leads via telephone, door to door, referrals and networking events and closing a new business opportunities
- Interviewing prospects to uncover business goals and objectives for online marketing initiatives
- Meeting with new customers to determine web design requirements, any e-commerce objectives, targeted keywords desired for SEO and SEM strategies
- Developing of websites using JOOMLA/WORDPRESS CMS, CSS, PHP, Adobe Photoshop and Dreamweaver
Consultant
Verizon Wireless / Alltel
Phoenix, AZ
07.2011 - 12.2011
- This role required supporting the successful transition of established enterprise 3rd party products (Mobile Applications, GPS, Fleet and M2M solutions), enterprise websites, vendors and 14M customers involved in the acquisition between VZW, Alltel Wireless, AT&T and ATNI
- A Key Stakeholder in providing support to the new acquiring buyers for product roadmap, budgeting and end of life planning for these enterprise products.
Product Manager, Enterprise Solutions
Alltel Wireless
Phoenix, AZ
10.2006 - 06.2011
- Developed strategy creation, evangelized, trained and profit-loss management for all 3rd party horizontal and vertical enterprise mobile products and solutions
- Effectively managed a cross-functional team and led all online enterprise strategic development initiatives focusing on attracting and retaining customers and partners and maximizing profitability of each customer and partner relationship.
Business Solutions Rep
Alltel Wireless
Phoeinx, AZ
09.2005 - 09.2006
- Actively promoted network, devices and application-based solutions through daily prospecting and cold-calling to maintain a robust sales pipeline
- Cultivated and managed existing and new accounts by qualifying customers for sustain balanced sales
- Provided consultative customer service to existing accounts and developed proposals for new prospects.
Manager Retail Enterprise
Circle K Corporation
Phoenix, AZ
12.2001 - 12.2002
- Increased dealer participation by over 20% in national brand promotions by gathering and implementing specific needs and feedback from dealers in the field
- Rolled out 900 new ATMs nationwide, introduced a new prepaid wireless product from a major carrier, worked with a major telecom company to install 300 new payphones at c-store locations, negotiated higher revenue share with Air vending company.)
- Led the development, build and user acceptance testing of 15 Business Intelligence/Marketing analytics reports that allowed product managers to make ‘fact-based’ decisions regarding their categories based on industry best practices
- Increased district same store sales Year over Year by more than 15% by reducing shrink, training associates to up-sell and maintaining proper inventory levels and store appearance
- Responsible for hiring, training, managing and developing store managers and retail associates of over 100 employees
- Demonstrated full P&L responsibility and Multi-unit management of 10 retail locations doing in excess of $12M in c-store and gasoline revenues.
Manager National Promotions, Product Manager, District Manager, Operations Manager
Circle K Corporation
Phoenix, AZ
03.1993 - 12.2002
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
Education
BBA - Marketing
University of Mississippi- School of Business Administration
01.1987 - 01.1991
Associates of Applied Science - Computer Technology
Chandler-Gilbert Community College
Skills
Development of Strategic SolutionsFull Product Life Cycle PlanningNegotiating Partner agreements
Requirements analysis
Infrastructure development
Planning and Coordination
G-Suite, Office 365 Administration
Virtualization
Servers expertise
Hardware knowledge
Infrastructure planning
Technical Analysis
Performance Analysis
Hardware and software installation
Windows system administration
Data backups
Network repairs and maintenance
Disaster recovery operations
Firewall management tools
Remote work support
Virtual private networks
Enterprise WiFi management
Network Troubleshooting
Packet trace analysis
SNMP monitoring
Training and Development
Teamwork and Collaboration
Network systems installation
Analysis and critical thinking
Network security oversight
MECM/Intune
JAMF Pro / JAMF School
Cisco Meraki
MS Azure / AWS cloud management
PRTG Network Monitoring
SCCM / Microsoft Endpoint Console
Cyber Security/Darktrace Immune Enterprise System
Certification
Microsoft Certified Solutions Developer (MCSD)
Timeline
IT Director
Scottsdale Christian Academy
09.2013 - Current
Consultant
Verizon Wireless / Alltel
07.2011 - 12.2011
Owner/Founder
AZ BIZ ONLINE, LLC
07.2011 - Current
Product Manager, Enterprise Solutions
Alltel Wireless
10.2006 - 06.2011
Business Solutions Rep
Alltel Wireless
09.2005 - 09.2006
Manager Retail Enterprise
Circle K Corporation
12.2001 - 12.2002
Manager National Promotions, Product Manager, District Manager, Operations Manager
Circle K Corporation
03.1993 - 12.2002
BBA - Marketing
University of Mississippi- School of Business Administration
01.1987 - 01.1991
Associates of Applied Science - Computer Technology
Chandler-Gilbert Community College