Craig diodati
Grand Canyon
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
6
6
years of professional experience
Work History
Food and Beverage Supervisor
Delaware North
Grand Canyon, AZ
06.2025 - Current
- Assisted in managing daily food and beverage operations to ensure customer satisfaction.
- Coordinated staff schedules and training sessions to enhance team efficiency.
- Maintained cleanliness and organization of service areas for optimal guest experiences.
- Supported inventory management and ordering processes to maintain stock levels.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Monitored inventory levels, minimizing discrepancies and optimizing stock management.
- Developed and maintained strong relationships with vendors for timely deliveries.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Order for two departments from 5 different vendors.
Warehouse Manager
Tongass Trading Company
07.2023 - 06.2025
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Trained new staff on operational procedures, promoting best practices in safety and efficiency.
- Implemented process improvements, resulting in enhanced productivity and reduced waste.
- Coordinated with suppliers for timely deliveries, maintaining strong relationships to ensure supply chain efficiency.
- Developed training materials and conducted workshops to enhance team performance and knowledge retention.
- Analyzed operational data to inform strategic decisions that improved overall warehouse performance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
Fresh Food Manager
Bjs Wholesales Club
Chicopee, MA
10.2019 - 10.2022
- Managed inventory levels to ensure product freshness and minimize waste.
- Trained and mentored team members on food safety standards and best practices.
- Developed promotional displays to enhance customer engagement and increase sales.
- Implemented process improvements to streamline operations in fresh food departments.
- Led staff meetings to discuss performance metrics and set departmental goals.
- Ensured compliance with health regulations through regular inspections and audits.
- Collaborated with vendors to source high-quality fresh products at competitive prices.
- Purchased new inventory according to expected regular and holiday demand.
- Managed ordering process to optimize stock levels and reduce out-of-stock situations.
Education
High School Diploma -
Westfield Tech
Westfield, MA06-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Performance management
- Staff development
- Sales techniques
- Product management
Timeline
Food and Beverage Supervisor
Delaware North
06.2025 - Current
Warehouse Manager
Tongass Trading Company
07.2023 - 06.2025
Fresh Food Manager
Bjs Wholesales Club
10.2019 - 10.2022
High School Diploma -
Westfield Tech