Craig Dwyer

Kenvil,NJ

Summary

Detail-oriented professional with strong customer service skills, ensuring cleanliness and organization in various environments. Committed to safety compliance and effective communication, driving positive customer experiences.

Overview

years of professional experience

Work History

Mechanic Assistant / Janitor

Nationwide Truck Repair Center

Mine Hill, New Jersey

04.2019 - Current

Maintained cleanliness and organization of the workshop environment.
Kept business entrances clean, tidy and professional in appearance.
Cleaned floors, restrooms, and common areas to maintain cleanliness and hygiene.
Disposed of trash and recyclables in accordance with company policies.
Restocked supplies in restrooms and break rooms as needed for convenience.
Keep a daily time sheet of tasks completed for record keeping purposes.

Gas Station Attendant /Overnight Stocker

Quick Chek stores

Hopatcong, New Jersey

12.2017 - 04.2019

Maintained cleanliness and organization of the store and outdoor areas.
Trained new staff on store policies and customer service techniques.
Resolved customer complaints promptly to ensure satisfaction.
Maintained cleanliness of the store, including floors, shelves, counters and windows.
Attended to gas spills and accidents promptly and according to established guidelines.
Stocked shelves with merchandise and ensured that pricing was correct.
Restocked supplies such as paper towels, napkins, cups when necessary.
Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.

Parts Driver

Dover Dodge

Dover, New Jersey

12.1999 - 12.2017

Delivered automotive parts to various locations efficiently and safely.
Communicated effectively with team members and customers regarding deliveries.
Followed safety protocols while operating delivery vehicles on public roads.
Managed paperwork related to deliveries and returns of automotive parts.
Provided timely updates on delivery status to supervisors and customers.
Delivered parts to customers in a timely manner.
Utilized GPS navigation systems to ensure timely arrival at destinations.
Resolved customer complaints quickly and professionally.
Planned efficient routes in order to meet daily demands.
Collected payments from customers and checked parts for accuracy by comparing to invoice description.
Assisted with loading and unloading of parts onto delivery truck.

Education

Some College (No Degree) - Small Business Management

Sussex County Community College

Newton, NJ

Skills

Customer service
Facility cleaning
Team training
Time management

Problem solving
Effective communication
Safety compliance
Professional demeanor

Timeline