Summary
Work History
Education
Skills
Executive Education and Board Participation
Timeline
Generic
Craig Edmonds

Craig Edmonds

Summary

Versatile business leader with 35 years of experience in strategic problem-solving, change management, and visionary leadership. Proven track record of successfully implementing plans to address current and future needs in Insurance Claims, Collision Repair Technology and Automotive Industry Relations.

Work History

President of asTech

Repairify Global Holdings/asTech
01.2024 - 06.2025
  • Company Overview: asTech is a leading provider of automotive collision and mechanical diagnostics, calibrations, programming and data insights.
  • Oversaw global operations, strategy and growth initiatives across existing and new markets, including oversight of day to day operations of Technicians in the US, Mexico and the UK, Sales, Marketing, Product, Technology and Human Resources.
  • Delivered double-digit topline growth, expense reduction and EBITDA growth for a global organization in 44 countries across North America, Europe, Australia and New Zealand.

Vice President of Auto

Allstate Insurance
01.2020 - 01.2023


  • Responsible for operations and process design for Auto Physical Damage (APD) for 2500+ claims professionals nationwide, including all of Allstate’s Auto adjusting functions (appraisal, total loss), direct repair program (DRP) management, salvage, subrogation and special lines.
  • Dotted line accountability for 1000+ Allstate India Auto claims employees.
  • Responsible for $10+ Billion in annual indemnity payments for Allstate.

Chief Claims Officer

Esurance
01.2019 - 01.2020
  • Responsible for all claim operations for $2 Billion in Auto and Property premiums, including 1400+ claims employees nationwide handling Auto physical damage, injury, medical and Homeowners exposures.

Vice President of Design

Esurance
01.2015 - 01.2019
  • Designed and led the corporate Claims process team responsible for customer experience, auto physical damage, claims process and technology, data & analytics, CAT, injury and medical claims best practices and outcomes.
  • Accountable for management and oversight of all claims vendors.
  • Operations responsibility for Subrogation, SIU and claims operations in Canada.

Executive Physical Damage Process Business Leader

Progressive Insurance
01.2006 - 01.2014
  • Leadership responsibility for Physical Damage design for all product lines at Progressive, including development, implementation, compliance, process, design and vendor selection, in all 50 states.

Head of Claims for the Northwest States

Progressive Insurance
01.2002 - 01.2006
  • Responsible for claims field operations for all insurance products in Washington and Alaska.

Corporate Process Manager

Progressive Insurance
01.1999 - 01.2002
  • Responsible for the development and implementation of Progressive’s direct repair program.

Claims Management and Specialist roles

Progressive Insurance
01.1987 - 01.1999

Education

BA - Economics

University of Georgia
Athens, GA
01.1987

Skills

  • Operational excellence
  • Organizational leadership
  • Budgeting and cost control
  • Change management
  • Industry partnership development
  • Business development
  • Profitability optimization
  • Revenue generation
  • Brand management

Executive Education and Board Participation

Executive continuing education 

  • Cornell University
  • Case Western Reserve


Board participation  

  • LexisNexis Customer Advisory Board
  • CCC Advisory Council
  • Copart Advisory Board


Timeline

President of asTech

Repairify Global Holdings/asTech
01.2024 - 06.2025

Vice President of Auto

Allstate Insurance
01.2020 - 01.2023

Chief Claims Officer

Esurance
01.2019 - 01.2020

Vice President of Design

Esurance
01.2015 - 01.2019

Executive Physical Damage Process Business Leader

Progressive Insurance
01.2006 - 01.2014

Head of Claims for the Northwest States

Progressive Insurance
01.2002 - 01.2006

Corporate Process Manager

Progressive Insurance
01.1999 - 01.2002

Claims Management and Specialist roles

Progressive Insurance
01.1987 - 01.1999

BA - Economics

University of Georgia

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Craig Edmonds