Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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Craig Flack

Henderson,NV

Summary

Accomplished United States Sailor with over 9 years of supervisory experience. A strategic leader known for exemplary presentation and communication skills. Achieved a remarkable 100% retention rate and consistently demonstrated the value of interdisciplinary collaboration. Successfully passed 100% of all Aviation inspections, contributing to increased production and operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Financial Services Representative

Ocean Shore Mini Storage
Daytona Beach, FL
05.2020 - 05.2024
  • Streamlined data backup and recovery processes, ensuring business continuity in case of disasters.
  • Ensured compliance with industry regulations and company policies while serving our best interests.
  • Implemented tax-efficient strategies for maximizing returns while minimizing tax liabilities.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.

Logs and Records Supervisor

US Navy
Whidbey Island, Washington
03.2019 - 05.2020
  • Supervisor of 9 United States Navy personnel with 100% retention rate.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Kept high average of performance evaluations of my subordinates resulting in 5 promotions.
  • Passed 100% of all aircraft and support equipment inspection records.
  • Experienced in Aircraft rover security watch with a track record of 25 successful missions. Diligently ensured the safety and protection of aircraft assets, contributing to operational readiness.

Logs and Records Supervisor

US Navy
Oxnard, CA
05.2016 - 03.2019
  • Completed monthly, quarterly, bi-annually, and yearly aircraft status reports for 12 Naval Aviation Aircraft.
  • Kept high average of performance evaluations of my subordinates.
  • Supervisor of 16 sailors hitting 100% retention rate.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Developed training programs for staff members, improving their understanding of records management principles and procedures.
  • Passed 100% of all Aircraft and Support equipment inspections.
  • Experienced in aircraft rover security with a track record of 34 successful missions. Diligently ensured the safety and protection of aircraft assets, contributing to operational readiness.

Quality Assurance Analyst/ CTPL

US Navy
Atsugi, Japan
02.2011 - 05.2016
  • Inspected 933 Naval aviation maintenance programs (NAMP).
  • Executed setup and breakdown of servers, and computers for 8 different deployable detachments deployed around the continent of Asia.
  • Oversaw 37,450 media, catalog and instructional publications
  • Collected and analyzed publications on NAMP compliance programs.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Organized library catalog, supplies, equipment and records.

Aviation Maintenance Administrator

US Navy
Jacksonville, FL
05.2006 - 02.2011
  • Monitored product quality and communicated necessary improvements to site supervisor.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Reviewed and studied maintenance boards to double-check logs entries and implementation project requirements.
  • Created and maintained daily and weekly reports for upper management.
  • Experienced in Aircraft rover security with a track record of 134 successful missions. Diligently ensured the safety and protection of aircraft assets, contributing to operational readiness.

Education

Diploma -

Fort Dorchester High School

Creative Writing

University of La Verne
Oxnard, CA

Skills

  • 1392 hours of Aircraft Roving Security
  • Quality assurance
  • Scheduling
  • Administrative Tasks
  • Record keeping
  • Client Relationships
  • Organizational skills
  • Staff supervision
  • Conflict resolution
  • Strategic planning
  • Data analysis
  • Scheduling expertise
  • Performance evaluation
  • Type or edit your skills here

Accomplishments

March 2007: Blue Jacket (E3 and below)of the Quarter.

April 2009: Sailor of the month deployment CVN-69 Dwight D Eisenhower.

March 2012: Sailor of the Month/ Sailor of the Quarter.

November 2017: Administrator of the Quarter.

Completed 7 deployments.

Certification

  • Secret clearance
  • CPR
  • Quality Assurance
  • Central technical publication librarian
  • Support equipment license (12 support equipment)
  • Sexual assault prevention response team

Additional Information

Dedicated United States Navy professional with a track record of excellence. Recognized for outstanding service as a SAPR representative, ensuring the safety and well-being of fellow sailors. Completed over 55 specialized courses, showcasing a commitment to continuous learning and personal growth.

Timeline

Financial Services Representative

Ocean Shore Mini Storage
05.2020 - 05.2024

Logs and Records Supervisor

US Navy
03.2019 - 05.2020

Logs and Records Supervisor

US Navy
05.2016 - 03.2019

Quality Assurance Analyst/ CTPL

US Navy
02.2011 - 05.2016

Aviation Maintenance Administrator

US Navy
05.2006 - 02.2011

Diploma -

Fort Dorchester High School

Creative Writing

University of La Verne
Craig Flack