Craig Gage
Greenacres,FL
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Five Guys Burgers and Fries/MPR Development LLC
06.2022 - 03.2025
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Head of Training and Development
Five Guys Burgers and Fries/MPR Development LLC
06.2021 - 06.2022
- Implemented a system for tracking and reporting on workforce development metrics, providing valuable data-driven insights for executive decision-making processes.
- Created an employee recognition program to acknowledge exceptional performance in training completion, driving increased participation rates across the organization.
- Championed a company-wide learning culture by regularly promoting available training opportunities and celebrating individual achievements in continued education efforts.
- Enhanced employee skill sets by designing and implementing comprehensive training programs.
- Trained staff during demonstrations, meetings, conferences, and workshops.
General Manager
Five Guys Burgers and Fries/MPR Development LLC
03.2013 - 06.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Bachelor of Arts -
Florida Atlantic University
Boca Raton, FLStudio Arts
SUNY At Albany
Albany, NYAccounting
Westchester Community College
Valhalla, NYSkills
- Effective Leadership
- Recruiting and hiring
- Strategic Development
- Customer Relations
- Training and coaching
- Strong Attention to Detail
- Team Building
- Financial management
- Employee scheduling
- Effective Team Leadership
- Leadership Enhancement
Accomplishments
2019 - Manager of the Year
2017/18 - Coach of the Year
2014 - Workhorse of the Year
2013 - Rookie of the Year
Certification
CPR certified
Servsafe food handling certified
Timeline
District Manager
Five Guys Burgers and Fries/MPR Development LLC
06.2022 - 03.2025
Head of Training and Development
Five Guys Burgers and Fries/MPR Development LLC
06.2021 - 06.2022
General Manager
Five Guys Burgers and Fries/MPR Development LLC
03.2013 - 06.2022
Bachelor of Arts -
Florida Atlantic University
Studio Arts
SUNY At Albany
Accounting
Westchester Community College
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