Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Craig Gage

Greenacres,FL

Summary

Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.

Overview

12
12
years of professional experience
1
1
Certification

Work History

District Manager

Five Guys Burgers and Fries/MPR Development LLC
06.2022 - 03.2025
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Head of Training and Development

Five Guys Burgers and Fries/MPR Development LLC
06.2021 - 06.2022
  • Implemented a system for tracking and reporting on workforce development metrics, providing valuable data-driven insights for executive decision-making processes.
  • Created an employee recognition program to acknowledge exceptional performance in training completion, driving increased participation rates across the organization.
  • Championed a company-wide learning culture by regularly promoting available training opportunities and celebrating individual achievements in continued education efforts.
  • Enhanced employee skill sets by designing and implementing comprehensive training programs.
  • Trained staff during demonstrations, meetings, conferences, and workshops.

General Manager

Five Guys Burgers and Fries/MPR Development LLC
03.2013 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Education

Bachelor of Arts -

Florida Atlantic University
Boca Raton, FL

Studio Arts

SUNY At Albany
Albany, NY

Accounting

Westchester Community College
Valhalla, NY

Skills

  • Effective Leadership
  • Recruiting and hiring
  • Strategic Development
  • Customer Relations
  • Training and coaching
  • Strong Attention to Detail
  • Team Building
  • Financial management
  • Employee scheduling
  • Effective Team Leadership
  • Leadership Enhancement

Accomplishments

    2019 - Manager of the Year

    2017/18 - Coach of the Year

    2014 - Workhorse of the Year

    2013 - Rookie of the Year

Certification

CPR certified

Servsafe food handling certified

Timeline

District Manager

Five Guys Burgers and Fries/MPR Development LLC
06.2022 - 03.2025

Head of Training and Development

Five Guys Burgers and Fries/MPR Development LLC
06.2021 - 06.2022

General Manager

Five Guys Burgers and Fries/MPR Development LLC
03.2013 - 06.2022

Bachelor of Arts -

Florida Atlantic University

Studio Arts

SUNY At Albany

Accounting

Westchester Community College
Craig Gage