Craig Garcia
Vallejo,CA
Summary
Dynamic security professional with extensive experience at G4S Secure Solutions USA, excelling in leadership and training personnel. Proven track record in reducing theft through vigilant surveillance and effective incident reporting. Skilled in rifle and arms marksmanship, consistently ensuring safety and compliance in high-pressure environments. Committed to fostering secure atmospheres and enhancing operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Golden State Protective Services
Santa Rosa, CA
04.2019 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Bank Protection Officer
G4S Secure Solutions USA
Richmond, CA
03.2011 - 04.2019
- Increased efficiency through regular maintenance checks on security equipment, ensuring optimal functionality at all times.
- Organized periodic drills for both staff members and fellow officers, promoting awareness of proper emergency response protocol within the workplace setting.
- Contributed to a reduction in false alarms by thoroughly reviewing alarm system data and making necessary adjustments to settings as needed.
- Provided support during internal investigations, gathering evidence and assisting in the resolution of cases involving employee misconduct or criminal activity.
- Supported loss prevention efforts by conducting thorough investigations of suspicious activity or incidents involving potential fraud or theft.
- Minimized financial losses due to robbery attempts by closely adhering to established cash-handling guidelines when assisting tellers during transactions.
- Fostered positive relationships with local law enforcement agencies, facilitating open communication channels to improve overall bank protection efforts.
- Improved customer safety by swiftly addressing concerns and providing appropriate assistance during emergency situations.
- Maintained professionalism and confidentiality when handling sensitive information relating to both customers and fellow bank employees.
- Reduced risk of theft and fraud by meticulously monitoring surveillance cameras and promptly responding to suspicious activities.
- Enhanced overall bank protection by participating in regular team meetings, sharing insights and collaborating on best practices for maintaining a secure environment.
- Maintained accurate records of security incidents, contributing to the development of effective prevention strategies.
- Prevented unauthorized access to sensitive areas by diligently managing key control systems and tracking movement within the bank facility.
- Assisted in implementing new security measures, staying up-to-date on industry best practices and adjusting procedures accordingly.
- Worked with local, state and government agencies regarding company security matters.
- Detected, investigated and reported hazardous workplace incidents and issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
Armored Truck Driver
GardaWorld Cash Services
Oakland, CA
04.2003 - 03.2011
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Drove armored truck Number miles per month to transport money and valuables in Location.
- Received and issued receipts from customers to verify successful transfer of valuables.
- Coordinated with Number banks to organize transportation of requested amounts of coins and cash.
- Improved efficiency by planning optimal routes for timely deliveries and pickups.
- Reduced risk of theft by adhering to strict safety protocols and communication procedures.
- Prepared incident reports by noting location, time, date and conditions surrounding incident, using Software.
- Enhanced overall security posture through consistent compliance with federal regulations governing armored transport operations.
- Promoted safe handling practices during cargo transfer activities, reducing incidents involving injury or damage.
- Assisted in maintaining a clean, organized truck interior for smooth daily operations and improved safety conditions.
- Maneuvered truck into loading and unloading positions to efficiently load and unload vehicle's cargo, lifting up to Number pounds.
- Maintained strong relationships with clients by consistently providing secure, reliable services.
- Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
- Enhanced security measures by conducting thorough vehicle inspections and maintaining accurate logs.
- Ensured customer satisfaction with prompt, professional service during cash transportation assignments.
- Increased safety awareness through regular participation in safety meetings and training sessions.
- Boosted operational efficiency by accurately completing all required paperwork and submitting it within designated timeframes.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Police Officer
United States Air Force, USAF
Lompoc, CA
08.1988 - 04.2003
- Maintained the integrity of classified information by securely storing sensitive documents according to established guidelines.
- Ensured compliance with government regulations through diligent maintenance of accurate records and documentation.
- Demonstrated professionalism in dealing with high-pressure situations, maintaining composure during critical incidents.
- Maintained a safe environment for staff and visitors with prompt response to emergency situations.
- Prevented unauthorized access to sensitive areas by enforcing strict adherence to company policies and procedures.
- Investigated suspicious activities promptly, compiling detailed reports for further analysis or legal actions if necessary.
- Delivered ongoing training sessions to fellow officers on current best practices in security procedures and tactics.
- Mitigated potential security breaches by conducting periodic audits of security systems and recommending necessary upgrades.
- Developed strong relationships with local community members, fostering cooperation in promoting public safety initiatives.
- Managed incident reporting system, ensuring timely communication of relevant information to management and stakeholders.
- Collaborated with local law enforcement agencies, sharing critical information to prevent criminal activities.
- Enhanced overall security by conducting thorough facility patrols and monitoring surveillance systems.
- Improved response times during emergencies by conducting regular drills and providing staff training on safety protocols.
- Contributed to improved workplace morale by actively participating in team-building exercises and professional development opportunities for colleagues.
- Reduced incidents of theft and vandalism by implementing effective access control measures at entry points.
- Coordinated security operations during special events, providing adequate coverage while minimizing disruptions to attendees'' experience.
- Streamlined communication between departments through implementation of efficient reporting protocols, enhancing organizational effectiveness in crisis situations.
- Assisted in the development of comprehensive security plans, addressing potential vulnerabilities and risks.
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Monitored personnel access and maintained accurate security records.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Identified and reported suspicious activity to prevent security incidents.
- Operated security console equipment to monitor and control access.
- Monitored criminal activity in community to identify suspicious activity.
- Provided testimony in court proceedings.
- Handled citation and traffic violation paperwork.
- Assisted in special investigations and crime prevention programs.
- Thoroughly analyzed criminal information and processed crime scenes.
- Trained other officers in firearms and self-defense tactics.
Education
Administration Of Personnel - Office Admin
Community College of The Air Force
Lompoc, CA08.1998
Admin Justice - Law Enforcement
Alan Hancock Jr College
Santa Maria, CA08.1998
Industrial Security - Computer And Information Systems Security
Community College of The Air Force
Lompoc, CA08.1998
Skills
Leadership Skills
Training Personnel
Rifle And Arms Marksmanship
Excel, Word Training Courses
Office Admin skills
Vacation and Per Diem Management
Certification
Pepper spray cert.
Baton cert.
Defensive Driving cert.
Train the trainer cert.
Excellent Military Conduct Ribbon
Air Force Longevity Ribbon
Military Basic Training Ribbon
Professional Military Education Ribbon
Timeline
Armed Security Officer
Golden State Protective Services
04.2019 - Current
Bank Protection Officer
G4S Secure Solutions USA
03.2011 - 04.2019
Armored Truck Driver
GardaWorld Cash Services
04.2003 - 03.2011
Security Police Officer
United States Air Force, USAF
08.1988 - 04.2003
Administration Of Personnel - Office Admin
Community College of The Air Force
Admin Justice - Law Enforcement
Alan Hancock Jr College
Industrial Security - Computer And Information Systems Security
Community College of The Air Force