Craig Gonzales
Tulsa
Summary
Adaptable and reliable maintenance professional with experience in diagnosing mechanical issues and conducting inspections. Recognized for strong leadership abilities and effective communication, contributing to improved service quality and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fleet Maintenance Technician
Bill Knight Ford
Tulsa, OK
04.2023 - Current
- Conducted routine inspections and repairs on fleet vehicles to ensure optimal performance and safety compliance.
- Diagnosed mechanical issues using advanced diagnostic tools, improving repair accuracy and efficiency.
- Managed preventive maintenance schedules to optimize vehicle performance and reliability.
- Instructed lube technicians on industry best practices to ensure effective vehicle maintenance and repair.
Service Technician
Pratt City Ford
Pratt, KS
09.2022 - 02.2023
- Diagnosed and repaired mechanical issues on various vehicle models, ensuring high-quality service standards.
- Improved customer communication regarding repair status to better client relationships.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
Assistant Machine Operator
ProAmpac
Tulsa, OK
02.2019 - 05.2022
- Operated machine to ensure efficient production of paper bag production.
- Monitored equipment performance, identifying and fixing issues promptly to maintain workflow.
- Conducted quality checks on finished products, ensuring compliance with industry standards.
- Performed maintenance, and size changes on machine to ensure proper operation and correct bag orientation was achieved.
- Trained new operators on safety protocols and machine operation procedures to enhance team efficiency.
Service Technician
Firestone Auto Care
Tulsa, OK
02.2018 - 09.2018
- Conducted routine maintenance services, enhancing vehicle performance and customer satisfaction.
- Collaborated with team members to streamline repair processes, reducing turnaround times for service orders.
- Enhanced customer communication regarding repair status, contributing to improved overall client relationships.
Education
High School Diploma - Automotive Service
TULSA TECH
Tulsa, OK11-2017
High School Diploma -
South Eastern High School
Miami Lakes, FL03-2016
Skills
- Strategic planning
- Quality control
- Professionalism
- Worker training
- Stress tolerance
- Decision-making
- Job prioritizing
- Adaptability and flexibility
- Hand and power tool operation
- Dependable and consistent
- Tools and equipment maintenance
- Problem-solving abilities
- Attention to detail
- Leadership skills
Certification
- Chassis master 2025
- Electrical Systems
- Steering and Suspension
- Climate Control
- Brakes
Languages
English
Native or Bilingual
Timeline
Fleet Maintenance Technician
Bill Knight Ford
04.2023 - Current
Service Technician
Pratt City Ford
09.2022 - 02.2023
Assistant Machine Operator
ProAmpac
02.2019 - 05.2022
Service Technician
Firestone Auto Care
02.2018 - 09.2018
High School Diploma - Automotive Service
TULSA TECH
High School Diploma -
South Eastern High School