Craig Hines
Plainfield,NJ
Summary
Dynamic bar professional with extensive experience, excelling in inventory management and customer service. Proven ability to enhance guest experiences through personalized recommendations and efficient service. Skilled in maintaining high standards of cleanliness and organization, while effectively multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Barback
Yard House
Manhattan, NY
04.2022 - Current
- Maintained inventory levels and organized stock to ensure efficient bar operations.
- Assisted bartenders in preparing drinks and serving customers promptly.
- Cleaned and sanitized glassware, utensils, and bar equipment regularly.
- Supported team by restocking supplies during busy shifts to enhance service speed.
- Established rapport with customers by providing friendly and attentive service.
- Improved team morale, trained new barbacks on proper techniques and bar procedures.
Barback/Bartender
Fools Gold Ny
Manhattan, NY
04.2021 - 03.2022
- Monitored draft beer systems for optimal performance and quality assurance.
- Trained new barbacks on operational procedures and safety standards effectively.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Greeted customers and provided friendly, knowledgeable service.
- Established rapport with customers by providing friendly and attentive service.
Barback/Bartender
PS. 450
Manhattan, NY
02.2019 - 03.2020
- Supported bartenders by restocking supplies and maintaining cleanliness of the bar area.
- Assisted in managing inventory levels to ensure timely availability of products.
- Maintained glassware and equipment to uphold quality standards and enhance guest experience.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
No Degree - Criminal Justice
Borough of Manhattan Community College
New York (City), NY05-2013
High School Diploma -
La Salle Academy High School
New York, NY06-2011
Skills
- Inventory management
- Customer service
- Bar operations
- Cleaning proficiency
- Multitasking capacity
- Cross-selling and upselling
- POS system operation
- Wait staff support
Timeline
Barback
Yard House
04.2022 - Current
Barback/Bartender
Fools Gold Ny
04.2021 - 03.2022
Barback/Bartender
PS. 450
02.2019 - 03.2020
No Degree - Criminal Justice
Borough of Manhattan Community College
High School Diploma -
La Salle Academy High School