Summary
Work History
Education
Skills
Timeline
Generic

CRAIG HOLLAND

Charlotte

Summary

Motivated On-Site IT Consultant, with over three years of experience as a Go-Live resource and trainer. Very efficient team member who communicates effectively. Seeking for an opportunity to grow and build connections with a company. Very knowledgeable in multiple modules and proficient in Powerchart.

Work History

Cerner Go-Live Support

USA Health
  • Effectively carry out objectives within a team
  • Provided ATE support for CCU End users
  • Assisted nurses in med administration
  • Helped multiple end users perform their daily documentation and charting

Cerner Go-Live Support

Brockville General Hospital
  • Coordinated with clients and peers to enhance system functionality
  • Demonstrated knowledge of applications/integrations interface with and their impact on external systems
  • Assisted End Users in ICU
  • Helped end users fill out I/O for their daily documentation
  • Assisted providers with notes and orders
  • Assisted ICU nurses with administering medications
  • Assisted Providers with entering new admission orders

Cerner Go-Live Support

VIHA
  • Provided ATE support for Heart Unit
  • Improved provider's understanding of charting, order sets, blood administration.
  • Supported nurses with care plans
  • Ensured proper and accurate documentation

Cerner Go-Live Support

BHS
  • Assisted in the Heart step down unit
  • Aided with blood transusions
  • Provided ATE support helping nurses with nightly documentation
  • Helped with Care compass

VA ATE Support

FHCC
  • Worked bridge line
  • Helped end users who called in remotely
  • Assisted end users with the transition of VA version of cerner

VA CP11 Trainer Class

Oracle Health
  • Did teachbacks for Case management
  • Learned VA EHRM
  • Passed and earned Certification for Case Management

Cerner Go-live

VGH
  • Supported scheduling and assisted with PM office
  • Aided nurses/providers with Powerchart
  • Assisted with transport ticket and forms

Education

Business Administration -

American Public University
Charlestown, WV

Business Administration -

North Carolina A&T State University
Greensboro, NC

Skills

  • Powerchart
  • CPOE
  • FirstNEt
  • Nurse Support
  • Certified in VA Case Management
  • Provider Support
  • Excellent Communication
  • Professionalism
  • Problem-solving abilities

Timeline

Business Administration -

North Carolina A&T State University

Cerner Go-Live Support

USA Health

Cerner Go-Live Support

Brockville General Hospital

Cerner Go-Live Support

VIHA

Cerner Go-Live Support

BHS

VA ATE Support

FHCC

VA CP11 Trainer Class

Oracle Health

Cerner Go-live

VGH

Business Administration -

American Public University

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CRAIG HOLLAND