Angela Swift
San Antonio,TX
Summary
Led teams in achieving project goals by fostering collaboration and communication. Managed challenging situations with a focus on maintaining a professional atmosphere. Prioritized conflict resolution and execution to enhance team dynamics.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Cerner Consultant
Marshall Medical
2026.02 - 2026.03
- Analyzed client requirements to implement Cerner solutions effectively.
- Collaborated with healthcare teams to optimize workflows and improve patient care delivery.
- Trained staff on Cerner functionalities, enhancing user competency and system utilization.
- Developed documentation for best practices in system usage, ensuring compliance and consistency.
Cerner Consultant
TEKsystems
2025.11 - 2025.12
- Analyzed client requirements to optimize Cerner system configurations and workflows.
- Provided training sessions for end-users, enhancing their proficiency with Cerner applications.
- Collaborated with cross-functional teams to gather feedback and improve system functionalities.
Epic Consultant
UCSF Hospital
2025.09 - 2025.10
- Analyzed workflows to enhance electronic health record (EHR) utilization across departments.
- Collaborated with clinical staff to streamline patient data entry processes within Epic systems.
- Developed training materials for new users, increasing adoption rates of Epic functionalities.
- Conducted system testing and troubleshooting, ensuring optimal performance of EHR applications.
Cerner/Genesis Tier II Analyst
Department of Health
2022.02 - 2025.09
- Analyzed electronic medical record (EMR) workflows to identify areas for improvement.
- Assisted in EMR system implementation, ensuring alignment with organizational standards.
- Managed resolution of high-level support tickets to ensure customer satisfaction.
- Resolved technical issues for end users through remote support via Bomgar platform.
Cerner EMR Consultant
Northside Hospital
2025.07 - 2025.08
- Assisted in implementing EMR systems across departments to enhance patient data management.
- Conducted training sessions for staff on EMR functionalities, promoting user adoption and proficiency.
- Collaborated with clinical teams to identify workflow improvements within EMR processes, increasing operational efficiency.
- Developed documentation for EMR procedures, ensuring compliance with hospital standards and regulations.
Cerner EMR Consultant
Archbold Health
2025.03 - 2025.04
- Analyzed EMR data to identify trends, enhancing accuracy in reporting and documentation processes.
- Assisted in training staff on EMR functionalities, improving user engagement and system utilization.
- Developed streamlined processes for data entry, reducing errors and increasing efficiency in patient records management.
- Coordinated with IT departments to troubleshoot system issues, ensuring minimal disruption to healthcare services.
- Managed priorities and test activities to meet project test schedules and deliveries.
- Reviewed custom software design documents and participated in design review discussions.
Cerner Trainer/Consultant
McLaren Health
2025.02 - 2025.03
- Facilitated collaboration with IT staff to ensure uninterrupted access to Cerner systems during training sessions.
- Facilitated comprehensive Cerner training sessions for healthcare staff to enhance system utilization and user competence.
Epic EMR Consultant
Christus Health
2024.09 - 2024.10
- Streamlined documentation processes within EMR, improving operational efficiency across departments.
- Led cross-functional teams to address technical challenges and optimize EMR functionality.
- Mentored junior staff on best practices for utilizing EMR systems effectively in daily operations.
- Streamlined medical documentation processes for increased accuracy and efficiency in data management.
- Optimized EMR system performance by regularly updating software, troubleshooting issues, and providing technical support to endusers.
Epic EMR Analyst/Trainer
Methodist Le Bonheur
2024.06 - 2024.07
- Assisted in implementation of new software systems for data management and reporting accuracy.
- Evaluated existing procedures, recommending changes to enhance productivity and reduce errors.
Epic EMR Consultant
Boston Children’s
2024.04 - 2024.05
- Boosted patient satisfaction rates by improving access to personal health records via secure online portals.
- Increased collaboration among healthcare providers with seamless information sharing through centralized EMR systems.
- Implemented rigorous quality control measures, continuously monitoring the functionality and usability of deployed EMR systems across clients'' facilities.
- Promoted interoperability between different healthcare IT systems, fostering greater cooperation among diverse provider networks in patient care coordination efforts.
Cerner EMR Consultant
Northern Light
2024.02 - 2024.03
- Analyzed user feedback to troubleshoot issues and recommend enhancements for better system performance.
- Participated in backlog grooming, sprint planning, requirements team meetings, and retrospectives.
- Contributed as part of agile test team to follow best practices.
Cerner Trainer
Christus Health
2023.10 - 2023.10
- Delivered comprehensive Cerner training sessions to healthcare staff, enhancing system proficiency and user confidence.
- Developed instructional materials and guides for Cerner applications, streamlining onboarding processes for new employees.
- Assisted in troubleshooting Cerner system issues, providing timely support to ensure operational continuity.
- Collaborated with clinical teams to identify training needs and customize content accordingly, improving user engagement.
- Designed engaging multimedia presentations that simplified complex concepts related to Cerner systems implementation, enhancing comprehension among diverse audiences.
Cerner EMR Consultant
Northern Light
2023.06 - 2023.07
- Collaborated with clinical teams to ensure accurate data entry and documentation practices.
- Evaluated and documented clinical workflows across inpatient, outpatient, and ancillary care settings.
- Developed technical specifications for data extraction and analytics solutions to align with clinical and operational requirements.
- Conducted thorough testing and optimization of CCL scripts, ensuring seamless integration and maintenance within Cerner Millennium environments.
Cerner Trainer
Christus Health
2023.05 - 2023.06
- Conducted follow-up assessments post-training to evaluate knowledge retention and effectiveness of training programs.
- Facilitated feedback sessions with trainees to refine curriculum and improve future training initiatives based on insights gathered.
- Mentored junior trainers on Cerner functionalities and best practices, fostering a collaborative learning environment within the team.
- Led continuous improvement efforts by analyzing training outcomes, implementing enhancements that increased overall satisfaction rates among users.
Altera EMR Consultant
KPC Health
2023.04 - 2023.05
- Boosted patient satisfaction rates by improving access to personal health records via secure online portals.
- Increased collaboration among healthcare providers with seamless information sharing through centralized EMR systems.
- Implemented rigorous quality control measures, continuously monitoring the functionality and usability of deployed EMR systems across clients'' facilities.
- Promoted interoperability between different healthcare IT systems, fostering greater cooperation among diverse provider networks in patient care coordination efforts.
Altera EMR Consultant
Experis
2022.11 - 2022.11
- Analyzed electronic medical records for accuracy and compliance with healthcare regulations.
- Collaborated with healthcare providers to streamline documentation processes and enhance data quality.
- Provided training sessions on EMR systems for end-users, improving user proficiency and system utilization.
- Assisted in the implementation of EMR solutions, ensuring smooth transition and integration within clinical workflows.
Epic EMR Consultant
Sutter Health
2022.10 - 2022.11
- Established effective communication channels between technology vendors and healthcare providers, ensuring timely resolution of any issues or concerns related to the EMR system.
- Facilitated smooth transition to new EMR platforms through comprehensive training programs and ongoing guidance for medical staff.
- Conducted in-depth analyses of end-user feedback to drive ongoing improvements in EMR system design and functionality.
- Spearheaded efforts to stay current on industry trends and emerging technologies, maintaining cutting-edge knowledge for continuous improvement in service offerings.
Epic EMR Consultant
St. Jude Cancer Research
2022.09 - 2022.10
- Assisted in EMR system implementation, ensuring alignment with organizational standards.
- Collaborated with clinical staff to gather feedback and enhance user experience of EMR tools.
- Developed training materials for end-users to facilitate effective adoption of EMR solutions.
- Conducted data validation checks to ensure accuracy and integrity of patient information in EMR systems.
Epic EMR Consultant/Analyst
Trinity Health
2022.09 - 2022.10
- Collaborated with clinical staff to optimize EMR usage and improve patient documentation processes.
- Trained end-users on EMR functionalities for better system navigation and efficiency.
- Conducted regular system audits to ensure compliance with healthcare regulations and standards.
- Facilitated communication between IT teams and clinical departments to address EMR-related issues effectively.
- Identified and drove opportunities for increasing efficiencies and quality.
Cerner Analyst
Northern Light
2022.08 - 2022.09
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Increased operational transparency by developing and implementing new reporting framework.
Cerner EMR Analyst (Hybrid)
(Department of Defense)Insight Global
2021.01 - 2022.02
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Analyzed data trends to support decision-making processes in defense operations
Cerner EMR Tier II Analyst
McLaren Health
2021.10 - 2021.11
- Remote
- Analyzed healthcare data to identify trends and support operational improvements.
- Collaborated with cross-functional teams to streamline workflows and improve patient care delivery.
- Assisted in the implementation of data management systems, ensuring seamless integration and user training.
Cerner EMR Analyst
McLaren Health
2021.10 - 2021.11
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Cerner EMR Analyst
Insight Global(Remote)
2021.01 - 2022.02
- Influenced product development decisions by providing detailed market analysis reports.
- Conducted in-depth market analysis to identify trends, guiding strategy adjustments for competitive advantage.
- Reduced errors in data entry, instituting rigorous quality control checks.
- Optimized operational efficiency by redesigning workflow processes.
- Facilitated workshops on data visualization tools, enhancing team's reporting capabilities.
Cerner EMR Analyst
McLaren Health
2020.10 - 2020.12
- Utilized analytical tools to assess program performance and identify areas for improvement.
- Collaborated with cross-functional teams to gather requirements and ensure project alignment.
- Developed reports summarizing findings and recommendations for senior leadership review.
Cerner EMR Analyst
Westchester Medical Center
2020.07 - 2020.09
- Implemented process improvements that enhanced operational efficiency across projects.
- Generated reports detailing findings and recommendations.
- Enhanced data accuracy by meticulously validating and updating customer information in database.
Cerner EMR Analyst
Northside Health-Inpatient
2020.12 - 2020.07
EMR Analyst
eClinicalWorks
2020.12 - 2021.07
- Analyzed data trends to support decision-making processes in healthcare software solutions
- Developed reports and dashboards using analytics tools to provide insights on system performance
- Identified areas for process improvement, leading to increased efficiency in operational tasks
Cerner EMR Consultant
Kern Medical
2019.10 - 2019.11
- Developed training materials for staff on EMR functionalities, improving adoption and competency rates.
- Analyzed electronic medical record systems to enhance user experience and streamline workflows.
Epic EMR Consultant
WHHealth-Inpatient
2019.07 - 2019.08
- Collaborated with clinical teams to identify and resolve EMR-related issues promptly.
- Facilitated training sessions for staff on EMR system functionalities and updates.
- Developed process improvement strategies to streamline data entry operations within EMR systems.
Cerner EMR Consultant/Command Center
Inspira-Inpatient/Ambulatory
2018.12 - 2019.01
- Analyzed electronic medical record workflows to identify areas for improvement.
- Collaborated with healthcare teams to streamline documentation processes and enhance user experience.
- Trained staff on EMR best practices, promoting consistency in data entry and patient information management.
- Developed and implemented strategies for resolving technical issues within EMR systems to minimize downtime.
- Provided support during system upgrades, coordinating with IT to ensure smooth transitions and minimal disruptions.
- Developed custom templates and forms within the EMR system to meet unique clinical needs of various departments.
Cerner EMR Analyst
IU Health-Ambulatory
2018.10 - 2018.12
- Collaborated with clinical teams to ensure accurate data entry and documentation practices.
- Evaluated and documented clinical workflows across inpatient, outpatient, and ancillary care settings.
- Developed technical specifications for data extraction and analytics solutions to align with clinical and operational requirements.
- Conducted thorough testing and optimization of CCL scripts, ensuring seamless integration and maintenance within Cerner Millennium environments.
Cerner EMR Consultant
Northside Health-Inpatient
2018.09 - 2018.10
Cerner EMR Consultant/Analyst
Centra Health-Ambulatory/Inpatient
2018.06 - 2018.07
- Analyzed EMR data to enhance patient care workflows and improve documentation accuracy.
- Collaborated with healthcare providers to troubleshoot EMR system issues and streamline operations.
- Implemented training sessions for staff on EMR functionalities, improving user adoption rates.
- Evaluated system integrations to ensure compliance with regulatory standards and best practices.
Cerner EMR Consultant/Analyst
IU Health-Ambulatory
2018.04 - 2018.05
- Collaborated with clinical teams to ensure accurate data entry and documentation practices.
- Evaluated and documented clinical workflows across inpatient, outpatient, and ancillary care settings.
- Developed technical specifications for data extraction and analytics solutions to align with clinical and operational requirements.
- Conducted thorough testing and optimization of CCL scripts, ensuring seamless integration and maintenance within Cerner Millennium environments.
Cerner Command Center Consultant
Steward Health-Ambulatory/Inpatient
2018.02 - 2018.03
- Developed training materials for new staff on center protocols and systems.
- Monitored compliance with health regulations and quality standards within the center.
Cerner EMR Consultant/Analyst
Christiana Care-Ambulatory
2017.10 - 2017.11
- Conducted system analysis to identify opportunities for EMR optimization.
- Facilitated training sessions for staff on EMR best practices and updates.
- Collaborated with clinical teams to ensure accurate documentation within EMR systems.
- Streamlined workflows through effective use of EMR functionalities and features.
Epic EMR Consultant
St. Dominic-Inpatient
2017.06 - 2017.09
- Implemented electronic health record (EHR) solutions to enhance patient data management.
- Collaborated with healthcare providers to streamline documentation processes and improve workflow efficiency.
- Provided training sessions for staff on EMR software functionalities and best practices.
- Conducted system audits to ensure compliance with regulatory standards and data integrity.
- Analyzed user feedback to identify areas for system enhancements and user support improvements.
Inpatient
Epic
- Facilitated implementation of Notewriter CPOE for providers and mid-level staff.
- Facilitated provider proficiency in utilizing smart tools, including SmartText, SmartPhrases, and macros.
- Facilitated nurses' daily workflow and utilization of Clindoc for documenting complex assessments, vital signs, and relevant patient information.
- Supported RNs and healthcare professionals in utilizing activity navigators and medication administration protocols.
- Executed integration of diverse workflows into backend modules of Clindoc and Orders.
- Assisted with the Design and Testing of the Admission, Transfer, and Discharge workflows
- Analyzed and resolved tickets regarding client issues.
- Assisted with building, PowerForms, PowerPlans, Autotext.
- Epic –Ambulatory
- Responsible for assisting back office i.e. providers with physician rounding activity, CPOE, and Note/NoteWriter.
- Assisted providers with Discharge process and RX writer
- Assisted other back office staff with the documentation of labs, vitals, pertinent patient histories with in ClinDoc
- ServiceNow and Remedy for analyzing and resolving tickets.
Inpatient
Cerner
- Implemented electronic health record (EHR) solutions to enhance patient data management.
- Collaborated with healthcare providers to streamline documentation processes and improve workflow efficiency.
- Provided training sessions for staff on EMR software functionalities and best practices.
- Conducted system audits to ensure compliance with regulatory standards and data integrity.
- Addressed and mitigated CCL performance issues to enhance data integration and reporting accuracy.
- Analyzed user feedback to identify areas for system enhancements and user support improvements.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Education
Biology Major - Health Information Technology
University of Memphis
Memphis12.2010
High School Diploma -
Mitchell Road High School
05.2006
Skills
- ClinDoc
- ASAP
- Beaker
- Bones
- Cadence
- Beacon
- Cupid
- Dorothy
- Grand Central
- Orders
- My Chart
- Rover
- Cerner’s CPOE
- Revenue Cycle
- PowerNote
- PowerChart
- PowerChart Maternity
- Fetalink
- FirstNet
- Medication Administration
- Dynamic Documentation
- Ambulatory
- CPM
- Java
- Citrix Workspace
Certification
Certified Cerner Analyst
Timeline
Cerner Consultant
Marshall Medical
2026.02 - 2026.03
Cerner Consultant
TEKsystems
2025.11 - 2025.12
Epic Consultant
UCSF Hospital
2025.09 - 2025.10
Cerner EMR Consultant
Northside Hospital
2025.07 - 2025.08
Cerner EMR Consultant
Archbold Health
2025.03 - 2025.04
Cerner Trainer/Consultant
McLaren Health
2025.02 - 2025.03
Epic EMR Consultant
Christus Health
2024.09 - 2024.10
Epic EMR Analyst/Trainer
Methodist Le Bonheur
2024.06 - 2024.07
Epic EMR Consultant
Boston Children’s
2024.04 - 2024.05
Cerner EMR Consultant
Northern Light
2024.02 - 2024.03
Cerner Trainer
Christus Health
2023.10 - 2023.10
Cerner EMR Consultant
Northern Light
2023.06 - 2023.07
Cerner Trainer
Christus Health
2023.05 - 2023.06
Altera EMR Consultant
KPC Health
2023.04 - 2023.05
Altera EMR Consultant
Experis
2022.11 - 2022.11
Epic EMR Consultant
Sutter Health
2022.10 - 2022.11
Epic EMR Consultant
St. Jude Cancer Research
2022.09 - 2022.10
Epic EMR Consultant/Analyst
Trinity Health
2022.09 - 2022.10
Cerner Analyst
Northern Light
2022.08 - 2022.09
Cerner/Genesis Tier II Analyst
Department of Health
2022.02 - 2025.09
Cerner EMR Tier II Analyst
McLaren Health
2021.10 - 2021.11
Cerner EMR Analyst
McLaren Health
2021.10 - 2021.11
Cerner EMR Analyst (Hybrid)
(Department of Defense)Insight Global
2021.01 - 2022.02
Cerner EMR Analyst
Insight Global(Remote)
2021.01 - 2022.02
Cerner EMR Analyst
Northside Health-Inpatient
2020.12 - 2020.07
EMR Analyst
eClinicalWorks
2020.12 - 2021.07
Cerner EMR Analyst
McLaren Health
2020.10 - 2020.12
Cerner EMR Analyst
Westchester Medical Center
2020.07 - 2020.09
Cerner EMR Consultant
Kern Medical
2019.10 - 2019.11
Epic EMR Consultant
WHHealth-Inpatient
2019.07 - 2019.08
Cerner EMR Consultant/Command Center
Inspira-Inpatient/Ambulatory
2018.12 - 2019.01
Cerner EMR Analyst
IU Health-Ambulatory
2018.10 - 2018.12
Cerner EMR Consultant
Northside Health-Inpatient
2018.09 - 2018.10
Cerner EMR Consultant/Analyst
Centra Health-Ambulatory/Inpatient
2018.06 - 2018.07
Cerner EMR Consultant/Analyst
IU Health-Ambulatory
2018.04 - 2018.05
Cerner Command Center Consultant
Steward Health-Ambulatory/Inpatient
2018.02 - 2018.03
Cerner EMR Consultant/Analyst
Christiana Care-Ambulatory
2017.10 - 2017.11
Epic EMR Consultant
St. Dominic-Inpatient
2017.06 - 2017.09
Inpatient
Epic
Inpatient
Cerner
Biology Major - Health Information Technology
University of Memphis
High School Diploma -
Mitchell Road High School