James W. Harris, Jr.
Marietta,GA
Summary
Experienced Implementation/Deployment Consultant and Trainer with a strong background in customer service, classroom and virtual teaching, and on-site support roles. Seeking a Trainer position in Healthcare, Corporate, Technical, or Customer Service settings. Passionate about facilitating learning and development in dynamic environments to drive positive outcomes for individuals and organizations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Oracle Cerner EMHR Trainer/ATE
SAAM
Brentwood, TN, United States
12.2024 - Current
- Provide Onsite support in Canadian-Based Healthcare settings.
- Facilitate training/support to multiple levels of healthcare professionals. (Clinical based staff)
- Provide thorough instruction of usage of EMHR systems for multiple applications across various departments.
- Provide onsite support for go-live deployment for inpatient and outpatient clinical environments.
- Consult with end users to determine best practices into daily workflow strategies.
- Provide flexibility and bandwidth to perform all duties to cover multiple locations, both onsite and remote settings.
Bonfire Training
Indianapolis, IN, United States
04.2024 - Current
- Responsible for assessing training needs and developing and delivering training solutions that produced measurable results to the employees and organization.
- Facilitate delivery of 'train-the-trainer' program for designated client participants.
- Maintain logs that which indicate historical training of all company and partner personnel.
Cadence/Ambulatory/ClinDoc/ASAP/Beacon Trainer/ATE Support
CSI Healthcare IT
02.2021 - Current
- Assisted with go live support for front office personnel during conversion from previously used EMHR.
- Successful completion of training for all end users within designated time frame set by client.
- Helped during go live with training multiple locations in an outpatient setting and assisted in inpatient settings.
- Assisted RNs, as needed with Ambulatory and ClinDoc clinical workflows such as applying LDAs, customizing various reports and flowsheet rows.
- Worked with Front Desk and back-office personnel with Cadence workflows, applying and planning best practices into an Epic workflow.
- Worked with end users in Urgent Care/ER based environments supporting clinical staff.
- Worked with Providers/RNs, providing support for clinical role-based workflows.
DHMSM/LPDH Implementation and Deployment Trainer/Healthcare IT Consultant
ATG Innovations (ATGI)
United States
04.2022 - 12.2023
- Company Overview: (Leidos/US Dept. Of Defense)
- Provide Onsite, Classroom and Virtual training in Military-based Healthcare settings.
- Facilitate training to multiple levels of healthcare professionals. (Leadership and Clinical staff)
- Provide thorough instruction of usage of EMHR systems for multiple applications across various departments.
- Provide onsite support for go-live deployment for inpatient and outpatient clinical environments.
- Consult with end users to determine best practices into daily workflow strategies.
- Provide flexibility and bandwidth to perform all duties to cover multiple locations, both onsite and remote settings.
- (Leidos/US Dept. Of Defense)
Talent Acquisition Recruiter
Grady Healthcare
Atlanta, GA, United States
01.2022 - 12.2022
Talent Acquisition Consultant
Northside Healthcare
Atlanta, GA, United States
01.2021 - 01.2022
Talent Partner II (Sr. Talent Acquisition Consultant)
Piedmont Healthcare
Atlanta, GA, United States
01.2019 - 01.2020
Sr. Talent Acquisition Manager
Texas Children’s Hospital/ Kinetix
Houston, TX, United States
01.2014 - 01.2018
Sr. Talent Acquisition Specialist
Centene Corporation
Atlanta, GA, United States
01.2014 - 12.2014
Sr. Corporate Recruiter
MYCOM
Roswell, GA, United States
01.2012 - 01.2014
Sr. Talent Acquisition Specialist
MarketSource
Alpharetta, GA, United States
01.2010 - 01.2012
Corporate Recruiter
Hire Velocity
Marietta, GA, United States
01.2008 - 12.2008
HR Recruiter
Wellstar Health Systems
Austell, GA, United States
01.2006 - 01.2008
Education
Bachelor of Science - Criminal Justice
Indiana University
Fort Wayne, IN05.1994
Skills
- Certified Oracle Cerner Trainer
- EPIC
- Training
- Application Stabilization
- Ambulatory
- Laboratory
- Revenue Cycle
- Cadence
- ClinDoc
- ASAP
- Beacon
- Electronic Medical Records
- Training Materials Coordination
- Verbal Communication
- Presentation Skills
- EMHR Implementation
- End User Training
- Onsite ATE Support
- Relationship Building
- Curriculum Review
- Product Presentation
- Program Education
- Appointment Conversion
- Troubleshooting
- Group Facilitation
- Classroom Training
- Remote Training
- Multi-facility Management
Certification
- Certified Cerner Trainer in Multiple Applications (Ambulatory, Laboratory, Rev. Cycle)
- Epic Trainer with expertise in: Cadence, ClinDoc, Ambulatory, ASAP, and Beacon
Timeline
Certified Oracle Cerner EMHR Trainer/ATE
SAAM
12.2024 - Current
Bonfire Training
04.2024 - Current
DHMSM/LPDH Implementation and Deployment Trainer/Healthcare IT Consultant
ATG Innovations (ATGI)
04.2022 - 12.2023
Talent Acquisition Recruiter
Grady Healthcare
01.2022 - 12.2022
Cadence/Ambulatory/ClinDoc/ASAP/Beacon Trainer/ATE Support
CSI Healthcare IT
02.2021 - Current
Talent Acquisition Consultant
Northside Healthcare
01.2021 - 01.2022
Talent Partner II (Sr. Talent Acquisition Consultant)
Piedmont Healthcare
01.2019 - 01.2020
Sr. Talent Acquisition Manager
Texas Children’s Hospital/ Kinetix
01.2014 - 01.2018
Sr. Talent Acquisition Specialist
Centene Corporation
01.2014 - 12.2014
Sr. Corporate Recruiter
MYCOM
01.2012 - 01.2014
Sr. Talent Acquisition Specialist
MarketSource
01.2010 - 01.2012
Corporate Recruiter
Hire Velocity
01.2008 - 12.2008
HR Recruiter
Wellstar Health Systems
01.2006 - 01.2008
Bachelor of Science - Criminal Justice
Indiana University