CRAIG HOLLAND
Charlotte,NC
Summary
Motivated On-Site IT Consultant, with over three years of experience as a Go-live resource. Very efficient team member who communicates effectively. Seeking for an opportunity to grow and build connections with a company.
Overview
2026
2026
years of professional experience
Work History
U.S Army
Department of Defense
08.2015 - 09.2021
- Operation Inherent Resolve Veteran
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
ATE Support Meditech Expanse
HCA
05.2025 - 06.2025
- Supported MedSurg/Oncology Nurses.
- Assisted Pharmacist with moving treatment plans.
- Provided at the elbow support to Physicians and assisted with orders and documentation.
- Ability to learn quickly and adapt to new situations.
Command Center Charge
HCA
06.2025 - 06.2025
- Manned the Command Center
- Delegated resources to areas of need
- Ability to troubleshoot tickets first then escalate if need be.
- Showed Leadership skills, and the ability to work in a team from a command center perspective.
ATE Support
Meditech ATE Expanse Support
- Assisted staff with implementation of new workflows to ease the transition, while providing ATE support for navigation and use of the Meditech software.
- Provided system support and troubleshooting assistance to nurses and providers, ensuring smooth module usage and optimizing patient care.
ATE Support
Meditech ATE Expanse Support
- Provided ATE support to providers using PCM and PCS, teaching staff to properly document, chart, and create plans for patients.
- Ensured nursing staff proper assistance and troubleshooting with Meditech PCS and PCM documenting.
- Created various help desk tickets for systems errors.
ATE Support
Goshen Hospitals
- Company Overview: Meditech Expanse
- Provided support to MedSurg providers and nurses.
- Enhanced end user understanding and knowledge of systems to improve their daily workflow and productivity.
- Meditech Expanse
ATE Support
St.Joseph East
- Company Overview: Epic Go-Live
- Supported beacon module.
- Improved nurses understanding of charting and documentation.
- Assisted with labels for patients and specimen collection.
- Epic Go-Live
ATE Support
Vancouver General
- Company Overview: Cerner Ambulatory
- Supported scheduling and assisted with pm office.
- Aided nurses/providers with PowerChart.
- Assisted with transport ticket and forms.
- Cerner Ambulatory
ATE Support
UCSF MarinHealth
- Company Overview: Epic Go-live Support, Inpatient
- Provided ATE support for Beacon.
- Improved provider's understanding of charting, order sets, blood administration and therapy plans.
- Assisted oncology providers in implementing therapy/ treatment.
- Epic Go-live Support, Inpatient
ATE Support
Anaheim
- Company Overview: Epic Go-live Support, Inpatient/Ambulatory
- Supported techs with troubleshooting improper patient registration dealing with orders and location.
- Ensured proper and accurate documentation.
- Aided with case buildings and addendums.
- Epic Go-live Support, Inpatient/Ambulatory
ATE Support
Prisma Health
- Company Overview: Epic Go-Live Support, Inpatient/Ambulatory
- Assisted in the main labs with collection processes.
- Aided with case building and addendums.
- Provided ATE support during go-live front desk end users.
- Epic Go-Live Support, Inpatient/Ambulatory
ATE Support
Cleveland Clinic
- Company Overview: Epic Go-live Support, Inpatient/Ambulatory
- Coordinated with clients and peers to enhance system functionality.
- Demonstrated knowledge of applications/ integrations interface with and their impact on external systems.
- Epic Go-live Support, Inpatient/Ambulatory
ATE Support
Mclaren Health
- Company Overview: Cerner, Ambulatory
- Provided application support services.
- Review and resolve issues.
- Enhanced understanding and knowledge of systems to improve workflow.
- Cerner, Ambulatory
ATE Support
Children's Valley Hospital
- Company Overview: Epic Go-live Support, Inpatient
- Assisted in scheduling and registering, entering orders, medications referrals, charting administrations of injections.
- Ensured proper and accurate documentation.
- Epic Go-live Support, Inpatient
ATE Support
Capitol Health
- Company Overview: Cerner, Inpatient Powerchart
- Provide application support services for Cerner PowerChart Clinical and Physician Documentation.
- Supported Physicians in the order process.
- Effectively ensured proper and accurate documentation.
- Cerner, Inpatient Powerchart
Education
Business Administration - Marketing
American Public University
Charlestown, WVBusiness Administration
North Carolina A&T State University
Greensboro, NCSkills
- Meditech Expanse
- Nur/Provider
- Inpatient
- Rover
- CPOE/CPOM
- Beacon
- CPOE
- PowerChart
- PowerNote
- ClinDoc
Timeline
Command Center Charge
HCA
06.2025 - 06.2025
ATE Support Meditech Expanse
HCA
05.2025 - 06.2025
U.S Army
Department of Defense
08.2015 - 09.2021
ATE Support
Meditech ATE Expanse Support
ATE Support
Meditech ATE Expanse Support
ATE Support
Goshen Hospitals
ATE Support
St.Joseph East
ATE Support
Vancouver General
ATE Support
UCSF MarinHealth
ATE Support
Anaheim
ATE Support
Prisma Health
ATE Support
Cleveland Clinic
ATE Support
Mclaren Health
ATE Support
Children's Valley Hospital
ATE Support
Capitol Health
Business Administration - Marketing
American Public University
Business Administration
North Carolina A&T State University
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