Yvonne Obanya
Lewisville
Summary
Dedicated training professional with extensive experience in delivering engaging virtual training sessions for MEDITECH Expanse and Epic EMR. Skilled in troubleshooting and optimizing workflows, ensuring user readiness and satisfaction during go-live and beyond. Innovative trainer with a strong background in curriculum development for MEDITECH Expanse and Epic systems. Committed to enhancing user proficiency through effective training methodologies and ongoing support, contributing to improved operational efficiency.
Overview
7
7
years of professional experience
Work History
Principal Trainer Meditech Expanse EDM
HCA Houston Healthcare Tomball
Houston
07.2025 - Current
- ed classroom-based and remote MEDITECH Expanse ED training for providers, nurses, and ancillary staff, ensuring system readiness and workflow proficiency prior to user access.
- Delivered virtual ED training sessions using WebEx, Microsoft Teams, and Zoom, including new-hire onboarding, refresher courses, and “lunch and learn” sessions.
- Trained clinical staff on Emergency Department workflows including triage, documentation, orders, medication administration, discharge, and patient tracking within MEDITECH Expanse.
- Developed, maintained, and updated ED-specific training curriculum, lesson plans, and hands-on exercise booklets aligned with organizational standards and Expanse build.
- Prepared and distributed training materials and maintained clean training environments to support effective demonstrations and simulations.
- Collaborated with MEDITECH Expanse analysts and project teams to incorporate site visit findings, workflow adoption feedback, and operational decisions into training content.
- Provided real-time troubleshooting and issue resolution during training sessions and go-live, escalating system issues as needed to ensure continuity of ED operations.
- Maintained strong understanding of provider and nursing documentation requirements within the Emergency Department.
- Maintained working knowledge of ED and outpatient business processes to support efficient system use and high user satisfaction.
- Provided ongoing guidance and mentorship to training team members, and maintained open availability to support end users post-training.
Lead Trainer Ambulatory/Epic Credentialed Trainer, ClinDoc
Houston Methodist
Houston
06.2023 - 05.2025
- Led remote Epic training for new hires and providers using WebEx, Microsoft Teams, and Zoom.
- Delivered virtual end-user training sessions to ensure system proficiency prior to and following go-live.
- Facilitated remote refresher trainings and virtual “lunch and learn” sessions to reinforce best practices and promote efficient Epic utilization.
- Developed, maintained, and updated Epic training curriculum, including lesson plans and interactive exercise booklets for virtual delivery.
- Provided remote leadership and mentorship to training team members, ensuring consistency, engagement, and alignment with training objectives.
- Maintained open virtual availability to support trainers and end users, proactively addressing questions and workflow challenges to keep initiatives on track.
Epic Implementation specialist
NewYork-Presbyterian Weill Cornell Medical Center
New York
04.2019 - 03.2023
- Credentialed Trainer delivering Epic end-user training in classroom and remote settings.
- Developed and implemented application-specific training using LMS and Microsoft Office tools.
- Provided workflow-based instruction to ensure effective system adoption and user proficiency.
- Supported Epic go-lives with at-the-elbow assistance, and rapid issue resolution.
- Served as frontline help desk support, troubleshooting Epic/Cerner/McKesson issues via phone and email.
- Assisted with password resets, account unlocks, and user record updates.
- Provided basic workflow guidance and application support for Epic users.
- Documented, tracked, and escalated incidents using ServiceNow.
Education
Bachelor of Science - Business Administration And Management
Babcock University
06-2010
Skills
- MEDITECH Expanse
- Epic EMR
- Curriculum development
- Workflow training
- Troubleshooting techniques
- User onboarding
- ServiceNow
- Cisco Jabber
- Microsoft Office
- Microsoft Teams
- Zoom
- WebEx
- Workflow Optimization
- Chart Abstraction
- EPIC ClinDoc
- EPIC Stork
- EPIC Grand Central
- Epic Cadence
- Epic Ambulatory
- Meditech Expanse ( EDM/PDOC)
- Cerner Power Chart
- Cerner PowerOrders
- LMS Systems
- Help desk analyst
- Dragon
- Rover
- Cantu
- Haiku
References
References available upon request.
Timeline
Principal Trainer Meditech Expanse EDM
HCA Houston Healthcare Tomball
07.2025 - Current
Lead Trainer Ambulatory/Epic Credentialed Trainer, ClinDoc
Houston Methodist
06.2023 - 05.2025
Epic Implementation specialist
NewYork-Presbyterian Weill Cornell Medical Center
04.2019 - 03.2023
Bachelor of Science - Business Administration And Management
Babcock University