Craig A. Jefferson Jr.
Ames,IA
Summary
Dynamic professional with extensive experience in customer service, logistics, and operations management. Currently pursuing a degree in Management Information Systems and Supply Chain Management at Iowa State University. Demonstrated ability in effective communication and rapid adaptability, with a strong emphasis on proactive problem-solving. Proven success in delivering results in high-pressure environments across diverse industries.
Overview
4
4
years of professional experience
Work History
Package Handler
OnTrac
Romeoville, IL
09.2024 - 11.2024
- Executed efficient sorting and distribution of packages to ensure timely deliveries.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Operated material handling equipment to optimize loading and unloading processes.
Package Handler
FedEx Ground
Romeoville, IL
05.2024 - 08.2024
- Maintained accurate inventory records using barcode scanning technology.
- Collaborated with team members to streamline operational workflows and reduce delays.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Attractions Attendant
Scene75 Entertainment
Romeoville, IL
04.2023 - 03.2024
- Facilitated guest engagement with attractions to enhance overall enjoyment.
- Monitored and enforced safety protocols to maintain a secure environment.
- Operated multiple attractions, guaranteeing functionality and satisfaction for guests.
Busser / Host / Runner / Server
TGI Fridays
Joliet, IL
04.2021 - 02.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly to support efficient service.
Education
Bachelor of Science - Management Information Systems, Supply Chain Management
Iowa State University
Ames, IA05-2029
Skills
- Business technologies
- Data analysis
- Microsoft Excel
- Adaptable to change
- Inventory control
- Teamwork and leadership
Timeline
Package Handler
OnTrac
09.2024 - 11.2024
Package Handler
FedEx Ground
05.2024 - 08.2024
Attractions Attendant
Scene75 Entertainment
04.2023 - 03.2024
Busser / Host / Runner / Server
TGI Fridays
04.2021 - 02.2022
Bachelor of Science - Management Information Systems, Supply Chain Management
Iowa State University