Craig Kizer
Lubbock,TX
Summary
Dedicated local professional with extensive experience in customer service and emergency response, notably as a Firefighter at West Carlisle Volunteer Fire Department. Proven ability in fire suppression and effective communication under pressure, ensuring safety and efficiency. Recognized for exceptional teamwork and problem-solving skills, consistently delivering results in high-stress environments.
Overview
15
15
years of professional experience
Work History
Firefighter, Secretary, President
West Carlisle Volunteer Fire Department
Lubbock, TX
10.2021 - Current
- Performed search and rescue operations in hazardous environments.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Established and managed water supplies to support suppression activities.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Performed The duties of secretary for two years including Taking and Writing the Monthly Minutes. Record All Personnel during Department Events and Trainings and Logged those Recordings into The system.
- Became President Of the Department after the two years as Secretary. Making sure things run as smooth as Possible by overseeing the duties of others. And making sure new recruits go through the right channels to be Put on Probationary Status.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Prepared detailed reports concerning all activities at emergency scenes.
- Communicated effectively with crew members while performing tasks under stressful conditions.
Stone Fabricator
Onyx Stone Company
Lubbock , TX
09.2016 - Current
- Utilized product knowledge to make recommendations to customers based on their needs.
- Conducted regular inventory checks to ensure accurate stock levels.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Greeted customers to determine wants or needs.
- Provided excellent customer service by addressing and resolving customer complaints.
- Helped shop personnel complete assignments.
- Assisted with training new shop assistants in store policies and procedures.
- Described merchandise and explained use, operation and care.
Tire Technician
Discount Tire
Lubbock , TX
12.2013 - 08.2016
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Completed tire rotations on diverse vehicle makes and models.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
- Maintained inventory by loading and unloading tire shipments.
- Inspected and prepared wheel drums and rims for reassembly.
- Removed and remounted wheels onto different types of vehicles.
- Performed tire rotations, mounts, and balancing on vehicles.
Farm Hand
Walt Haygood
Wolfforth, TX
07.2012 - 11.2013
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Planted seeds according to prescribed methods of production.
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
Grocery Bagger
United Supermarkets
Lubbock , TX
06.2010 - 06.2012
- Loaded and unloaded items from machines, carts and dollies.
- Collected shopping carts from parking lot and returned to store.
- Delivered courteous, prompt service by quickly attending to customer needs and requests.
- Loaded groceries into customers' vehicles, offering exceptional customer service.
Education
High School Diploma -
Frenship High School
Wolfforth, TX05-2014
Some College (No Degree) - General Studies
South Plains College
Levelland, TXGraduate Certificate - TCFP Basic Fire Fighting Course, Firefighter 1 & 2
Wolfforth Fire Academy
Wolfforth, TX07-2016
Graduate Certificate - EMT- B
South Plains College
Levelland, TX12-2015
Certificate - Hazardous Materials Course NFPA 472 - Awareness
Wolfforth Fire Academy
Wolfforth, TX06-2016
Certificate - Hazardous Materials Course NFPA 472 - Operations
Wolfforth Fire Academy
Wolfforth, TX06-2016
Certificate - Safe Practices For Traffic Incident Responders
Texas A&M University
College Station, TX02-2022
Certificate - Fire Dynamics Smoke Reading
Texas A&M University
College Station, TX03-2022
Certificate - Water Supply
Texas A&M University
College Station, TX04-2022
Certificate - SFFMA Aerial Operator
Texas A&M University
College Station, TX04-2022
Certificate - Taking Action Against Cancer in The Fire Service
Texas A&M University
College Station, TX01-2023
Certificate - Lubbock Area Fire Conference Live Fire House 1,3,4
Texas A&M University
College Station, TX04-2023
Certificate - Instructor 1
Cisco Fire Department Training
Cisco, TX01-2024
Certificate - Emergency Vehicle Driver Training- Student Level
West Carlisle Fire Department
Lubbock, TX06-2024
Skills
- Customer service
- Proper lifting techniques
- Search and rescue
- Fire suppression
- Emergency medical response
- Incident reporting
- Firefighter training
- Hazardous material handling
- Problem solving
- Forcible entry techniques
- Fire safety
- Apparatus maintenance
- Fire apparatus operation
- Teamwork and collaboration
- Euipment operation
- Communication skills
- Time management
References
References available upon request.
Timeline
Firefighter, Secretary, President
West Carlisle Volunteer Fire Department
10.2021 - Current
Stone Fabricator
Onyx Stone Company
09.2016 - Current
Tire Technician
Discount Tire
12.2013 - 08.2016
Farm Hand
Walt Haygood
07.2012 - 11.2013
Grocery Bagger
United Supermarkets
06.2010 - 06.2012
High School Diploma -
Frenship High School
Some College (No Degree) - General Studies
South Plains College
Graduate Certificate - TCFP Basic Fire Fighting Course, Firefighter 1 & 2
Wolfforth Fire Academy
Graduate Certificate - EMT- B
South Plains College
Certificate - Hazardous Materials Course NFPA 472 - Awareness
Wolfforth Fire Academy
Certificate - Hazardous Materials Course NFPA 472 - Operations
Wolfforth Fire Academy
Certificate - Safe Practices For Traffic Incident Responders
Texas A&M University
Certificate - Fire Dynamics Smoke Reading
Texas A&M University
Certificate - Water Supply
Texas A&M University
Certificate - SFFMA Aerial Operator
Texas A&M University
Certificate - Taking Action Against Cancer in The Fire Service
Texas A&M University
Certificate - Lubbock Area Fire Conference Live Fire House 1,3,4
Texas A&M University
Certificate - Instructor 1
Cisco Fire Department Training
Certificate - Emergency Vehicle Driver Training- Student Level
West Carlisle Fire Department
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