Craig Lamble
Grand Blanc,MI
Summary
Dynamic operational leader with a proven track record at SiteOne Landscape Supply Inc., specializing in process improvement and data analysis. Enhanced customer experience through innovative mobile technology, achieving significant efficiency gains. Skilled in change management and team collaboration, fostering a culture of continuous improvement and training development for seamless transitions.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Knowledgeable Opertions Manager with robust background in driving operational efficiency and process improvements. Managed diverse projects that streamlined procedures and enhanced productivity. Demonstrated expertise in Lean Six Sigma methodologies and change management.
Overview
9
9
years of professional experience
Work History
Manager of Operational Excellence
SiteOne Landscape Supply Inc.
04.2018 - Current
- Evaluated new technologies or tools for potential integration into existing processes, assessing their benefits against any associated risks.
- Analyzed key performance indicators to assess operational effectiveness and identify areas for improvement.
- Introduced and implemented mobile technology to field associates to help improve customer experience, reducing time to serve and getting customers back to job sites quicker.
- Assisted in the design and implementation of the second iteration of mobile technology to help expedite inventory controls and helping to enable real-time inventory for web interface,
- Fostered an environment of open communication among team members, encouraging feedback loops for continuous learning.
- Enhanced operational efficiency by streamlining processes and implementing innovative solutions.
- Developed standard operating procedures for consistent results across the organization.
Senior Acquisition Architect
SiteOne Landscape Supply Inc.
10.2015 - 04.2018
- Collaborated with newly acquired companies to develop customized data mapping solutions, meeting their unique needs and preferences.
- Hosted and attended team meetings to resolve technical and project issues and review project schedules.
- Collaborated with cross-functional teams to ensure project specifications were met within time constraints.
- Conducted on-site, post-cutover training and support sessions to assist newly integrated companies in a smooth transition into new systems.
- Managed and mentored the direct billing team through a transition between accounting systems to improve on-time payments, increasing accounts payable discounts.
Education
Bachelor of Science - Horticulture
Michigan State University
East Lansing, MISkills
- Process improvement
- Data analysis
- Performance metrics
- Risk assessment
- Standard operating procedures
- Change management
- Project management
- Team collaboration
- Customer experience
- Inventory management
- Training development
Timeline
Manager of Operational Excellence
SiteOne Landscape Supply Inc.
04.2018 - Current
Senior Acquisition Architect
SiteOne Landscape Supply Inc.
10.2015 - 04.2018
Bachelor of Science - Horticulture
Michigan State University
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