Craig Lundgren

• Lead site-wide Quality functions, including new product development, supplier quality, manufacturing quality, and customer satisfaction.
• Develop and implement a strategic Quality Plan aligned with business objectives.
• Manage a team of Quality Engineers, Technicians, and Inspectors, fostering professional growth.
• Maintain and improve the ISO 9001:2015 Quality Management System.
• Utilize data analytics tools, including Python and Power BI, to enhance quality reporting and decision-making.
• Drive continuous improvement initiatives, supplier qualification processes, and environmental compliance.
• Cross-functional collaboration with international teams in The Netherlands, Mexico, and China

Key Accomplishments

• Led successful ISO 9001 recertification.
• Reduced quality reporting time by 90% through automation.
• Facilitated supplier relocation and qualification, ensuring seamless transition and compliance.

• Managed all quality aspects for suppliers, production, customer relations, and new product development.
• Led a team of 15+ quality professionals, establishing department goals and objectives.
• Maintained ISO 9001 and 14001 certifications and implemented process improvements.
• Developed supplier quality processes, including a risk-based Corrective Action (CAPA) management system.
• Spearheaded data-driven decision-making through advanced analytics.

Key Accomplishments

• Reduced customer complaints by 60% and nonconforming material costs by 55%.
• Led global alignment with quality initiatives across multiple international sites.
• Core team member for complete production plant re-layout to accommodate a new production line.

• Managed supplier quality, warranty and reliability analysis, and on-time delivery improvements.
• Led international product certifications, including compliance with EU and Middle East standards.
• Developed new product quality assurance processes integrated with Agile software development methodologies.
• Automated quality reporting using VBA, R, and Tableau.

Key Accomplishments

• Achieved record-low product defect rates.
• Developed new configuration management and employee onboarding processes.
• Developed new product development process integrating hardware design and software development.