Craig M. Dyke
Apache Junction,AZ
Summary
Strategic leader with a proven track record in developing and executing organizational goals within materials management. Successfully led cross-functional teams through complex projects, driving operational efficiency and customer satisfaction. Fostered a culture of teamwork and innovation, aligning business capabilities with market opportunities.
Overview
19
19
years of professional experience
Work History
Level 4 materials management analyst
The Boeing Company
01.2021 - Current
- Directed all aspects of composite production for autoclave components, ensuring quality and efficiency.
- Develops plan to aggressively lead programs into production and flight operations.
- Organizes approach to assembly and flight operations ensuring the right processes and people are in place to aggressively pursue and capture business opportunities.
- Focuses on execution and implements process improvements to strengthen the organizational alignment and program performance.
- Leverages and integrates business capabilities and heritage companies into strengths of Boeing.
- Led efforts to expand business into adjacent markets, incorporating innovative capabilities to build a sustained customer base.
- Evaluated possibilities for forming collaborative partnerships to enhance project outcomes.
- Provides inspired leadership to the workforce and creates a new culture of teamwork and operational excellence.
- Developed a culture of teamwork focused on mission assurance, safety, innovation, quality, and operational excellence.
- Clarified the company's framework, program vision, strategies, and work group goals to employees.
- Works with leadership teams and staff to identify and prioritize opportunities.
- Gets in front of customers thinking ensuring Boeing is a key player influencing customer requirements.
- Expands customer awareness of the organization’s capabilities and drives presence into markets of opportunity.
- Reshaped organization structure to enhance competitiveness in the market.
- Drives flawless execution on program deliverable.
- Identifies and develops future leaders within the organization that empower each other to complete business objective effectively and successfully.
- Oversaw customer interactions, ensured satisfaction, and maintained high quality in product delivery.
Materials Management Manager
Boeing
Mesa, Arizona
01.2020 - 12.2021
- Led all operations efforts and final assembly Flightline and Paint Operations teams who produced the AH64D & E model Apaches.
- Led all operations efforts of the AH64D&E model Apache back shop and feeder lines assembly.
- Directed build and quality inspection processes from structures to final testing for AH64 Apache.
- Oversaw all aspects of the build and quality inspection for wire harnesses in programs such as Harpoon, AV8, F18, C17, Minute Man, Apache, and MD900.
- Oversaw production of wire harnesses at the ECOE for the Harpoon and Slammer missile programs in a temporary manager role.
- Led the tear down, assembly, and structural repair teams who produced and introduced the fuselage to final assembly of the AH64A.
- Led the assembly teams who produced proprietary and prototype components.
- Oversaw customer interface and product delivery, enhancing satisfaction levels.
- Managed CCOE team during transition, ensuring seamless operational continuity.
Managment
Boeing
Mesa, Arizona
05.2007 - 01.2020
- Led cross-functional teams to deliver innovative aerospace solutions.
- Developed and implemented strategic plans for operational efficiency.
- Oversaw project timelines and allocated resources for multiple initiatives, ensuring alignment with strategic goals.
- Facilitated training sessions to enhance team skills and knowledge.
- Collaborated with stakeholders to align project goals with company vision.
- Managed budgets and financial forecasts for various projects.
- Analyzed industry trends to inform strategic decision-making processes.
- Ensured compliance with safety regulations and quality standards across operations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached and mentored team members, enhancing job performance and fostering professional growth.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Ensured compliance with industry regulations and company policies.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Developed and implemented strategic plans, driving achievement of company objectives and improving operational outcomes.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Analyzed market trends and competitor activity to inform business strategy.
- Managed risk by developing and implementing effective risk management strategies.
- Streamlined communication channels, improving information flow and decision-making speed.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Conducted performance reviews for team members.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Education
Bachelor of Business Management -
University of Phoenix
Phoenix, Az01-2015
Associate of Business Management -
University of Phoenix
Phoenix, Az01-2009
Skills
- Customer relationship management
- Performance improvement strategies
- Quality assurance practices
- Cross-functional collaboration
- Strong organizational and leadership skills
- Inventory management
- Results-driven professional
- Self-starter
- Highly motivated
- Forward thinking
- Ethical communication skills
Accomplishments
- Incident and Injury free (IIF) Facilitator
- Certified Quality Inspector
- Lean Manufacturing, Continuous Improvement, Standard Work, and 5-S certified
- Employee involvement (EI) Team leader and member trained. Led 6 teams to Stage 4
- Accelerated Improvement Workshop (AIW) – Team Leader and Member certified
- One BPS. Certified
- Currently holds a secret security clearance
- Knowledgeable in BPSM, OMS, RCCA, and Six Sigma
- Familiar with Tableau
Military Service
U.S. USAF, E-4, Performed pre-flight, post-flight inspections, fuel systems troubleshooting and component replacements on C130s, F18, F15, F14, HH53, C141, C5, and F16s., Responsible for leading up to 20 airmen.
Professional Highlights
- Led an EI team to achieve the Teaming for Excellence recognition, through the revitalization of the fuel breakaway valves, resulting in an average savings of $300,000 annually.
- Led a multifunctional team of 8, in removing DITMCO (point to point testing) of the new launch of the E model AH64 Aircraft from the build stage, saving approximately 60 labor hours per Aircraft utilizing lean +, for an approximate savings of $15,600 per aircraft.
- Embraced the vision of talented people and created a strong teaming environment to strategically execute organization goals.
- Selected by the quality organization to be one of the first MSE II inspectors for the Boeing Mesa facility. This responsibility was a result of quality focus and workmanship.
- Chosen to lead the Accelerated Improvement Workshop (AIW); have led and facilitated approximately 7 workshops resulting in significant multi-functional process improvements.
Affiliations
- Paz de Cristo mesa Arizona 2015-current.
- Caring for the elderly Palmas del-sol Mesa Arizona 2020 -Current
Timeline
Level 4 materials management analyst
The Boeing Company
01.2021 - Current
Materials Management Manager
Boeing
01.2020 - 12.2021
Managment
Boeing
05.2007 - 01.2020
Bachelor of Business Management -
University of Phoenix
Associate of Business Management -
University of Phoenix