Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Nisbeth

Buckeye,AZ

Summary

Dedicated Customer Service Technician lends expert insight into problematic installations and requests for service. Conducts custom assessments and troubleshooting to resolve performance issues and restore service levels. QA-focused approach to maintaining customer satisfaction with expedited assessment, order fulfillment and processing. Resourceful experience handling and deploying equipment and services.

Overview

8
8
years of professional experience

Work History

Customer Service Technician

Batteries + Bulbs
Tempe, AZ
04.2023 - Current
  • Effectively identified problems with various electronic devices using diagnostic methods
  • Restored functionality to malfunctioning electronics.
  • Conducted regular follow ups with customers regarding outstanding tickets or unresolved queries.
  • Provided customer assistance at the POS system for product purchases and inquiries.

Data Entry Clerk

Kelly Services
Avondale, Lincoln Financial Group
12.2021 - 04.2022
  • Maintained confidentiality of sensitive information entered into the system.
  • Compiled reports based on gathered information.
  • Followed up on pending tasks until completion.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Contacted customers via phone or email to address data inquiries.

Sous Chef

Paiute Palace Casino
Bishop, CA
03.2016 - 12.2021
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Collaborated with Executive Chef to create innovative dishes for special events.
  • Analyzed customer feedback to identify areas of improvement in service or product quality.
  • Coordinated ordering, receiving, storage, and distribution of food items.

Education

Associate in Culinary Arts - Culinary Arts

Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ
06-2012

GED -

Buckeye Union High School
Buckeye, AZ
05-2008

Google Data Analytics - Information Technology

Coarsera
Remote

Skills

  • Hardware troubleshooting
  • Installations and repairs
  • Service Calls
  • Troubleshooting methods
  • De-Escalation Techniques
  • Professional and mature
  • Data accuracy
  • Project Management
  • Workflow Optimization
  • Vendor Relationship Management
  • Kitchen Organization
  • Mentoring and Coaching
  • Excel Functions

Timeline

Customer Service Technician

Batteries + Bulbs
04.2023 - Current

Data Entry Clerk

Kelly Services
12.2021 - 04.2022

Sous Chef

Paiute Palace Casino
03.2016 - 12.2021

Associate in Culinary Arts - Culinary Arts

Le Cordon Bleu College of Culinary Arts - Scottsdale

GED -

Buckeye Union High School

Google Data Analytics - Information Technology

Coarsera

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Craig Nisbeth