CRAIG PEARSON
Suitland,MD
Summary
Dependable and results-driven Support Technician and Peer Support Specialist with over 20 years of experience in community services. Proven track record of consistent productivity and attendance, complemented by a positive attitude in challenging situations. Exemplary work ethic, strong communication skills, and a deep commitment to client advocacy and support foster meaningful relationships and drive successful outcomes. Passionate about empowering individuals through compassionate assistance and dedicated service.
Overview
19
19
years of professional experience
Work History
Residential Counselor
Patrick Family Shelter
Falls Church, VA
07.2024 - Current
- Provide support and guidance to residents, helping them access community resources and services.
- Created a stable and comforting environment for people and families during critical situations.
Security Officer
Allied Universal Security Services
Alexandria, VA
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Direct Support Technician / Peer Support Specialist
City of Alexandria, Department of Community and Human Services
Alexandria, VA
08.2006 - 08.2022
- Assist clients in understanding their service options and help them select appropriate service plans.
- Formulated and applied individualized service plans to cater to client needs.
- Collaborate with treatment teams to facilitate clients' reintegration into the community.
Education
Certificate - Human Services
Piedmont Virginia Community College
Charlottesville, VA09.2006
Continuing Education - General Studies
Northern Virginia Community College
Alexandria, VASkills
- Client Relations
- Med Tech Trained
- Documentation and Reporting
- Organizational Skills
- Excellent Communication Abilities
- Problem-Solving Skills
Training
- Med Tech Training
- Continuing education in relevant community service practices
- CPR and First AID
- QMHP
Timeline
Residential Counselor
Patrick Family Shelter
07.2024 - Current
Security Officer
Allied Universal Security Services
05.2023 - Current
Direct Support Technician / Peer Support Specialist
City of Alexandria, Department of Community and Human Services
08.2006 - 08.2022
Certificate - Human Services
Piedmont Virginia Community College
Continuing Education - General Studies
Northern Virginia Community College