Craig Peters Jr
Arden,NC
Summary
Motivated and detail-oriented professional with a strong background in customer service, emergency medical care, and problem-solving. Seeking a remote position to leverage my communication skills, leadership experience, and adaptability to deliver exceptional client experiences. Dedicated to fostering positive relationships, streamlining processes, and exceeding expectations in a virtual environment. Though I lack direct remote experience, I am driven, proactive, and eager to thrive in any environment, and would be thrilled the chance to work for you!
Overview
11
11
years of professional experience
Work History
Firefighter/EMT
SWANNANOA FIRE DEPARTMENT
NC
08.2024 - Current
- Serve in emergency response, including operations during Hurricane Helene
- Ensured patient care by being through with patient assessment by accurately taking vital signs and gathering medical history.
- Delivered timely emergency medical services in high-pressure environments.
- Conducted community outreach initiatives to raise fire safety awareness.
Firefighter
SKYLAND FIRE DEPARTMENT
NC
07.2022 - Current
- Serve in emergency response, including operations during Hurricane Helene
- Improved patient care by actively listening to concerns and addressing their needs promptly.
- Writing Patient care reports and pre plans for disaster readiness.
- Regularly evaluated inventory levels of equipment and medical supplies.
Photographer
WEDDING PORTRAIT/BRAND PHOTOGRAPHER
NC
01.2022 - Current
- Captured special moments using creativity and attention to detail.
- Utilized Adobe Lightroom for editing and enhancing photos, achieving professional standards.
- Developed personal website to showcase photography services.
Bartender/Server
Anheuser-Busch
Asheville
05.2018 - 11.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Prepared beverages, served meals, and ensured precise data entry according to company guidelines.
- Oversaw bar inventory management by stocking, restocking, and performing regular quality checks.
- Handled cash and credit card transactions with accuracy.
- Increased sales through the implementation of effective upselling
Supervisor/Barista
STARBUCKS
12.2013 - 07.2018
- Monitored sales metrics to align with store objectives.
- Handle customer concerns and resolve issues professionally
- Lowered unnecessary product waste through diligent recordkeeping.
- Train, coach, and provide feedback to team members
- Coordinated shift schedules to maintain optimal staff coverage.
Education
ADVANCED EMT -
HAYWOOD COMMUNITY COLLEGE
01.2023
Firefighter 1&2 - EMT
ASHEVILLE-BUNCOMBE TECHNICAL COMMUNITY COLLEGE
01.2021
HIGH SCHOOL DIPLOMA -
NATION FORD
01.2013
Skills
- Quick/eager to learn
- Customer service
- Friendly and respectful
- Patient care understanding
- Stress tolerance and resilience
- Communication
- Empathy
- Dedication
- Flexible and adaptable
- Attention to detail
- Time management
- Dependable and responsible
- Active listening
Timeline
Firefighter/EMT
SWANNANOA FIRE DEPARTMENT
08.2024 - Current
Firefighter
SKYLAND FIRE DEPARTMENT
07.2022 - Current
Photographer
WEDDING PORTRAIT/BRAND PHOTOGRAPHER
01.2022 - Current
Bartender/Server
Anheuser-Busch
05.2018 - 11.2024
Supervisor/Barista
STARBUCKS
12.2013 - 07.2018
ADVANCED EMT -
HAYWOOD COMMUNITY COLLEGE
Firefighter 1&2 - EMT
ASHEVILLE-BUNCOMBE TECHNICAL COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
NATION FORD