Craig Petrucci
Kirkwood,USA
Summary
Results-focused leader with over 25 years of experience driving operations growth, building solid sales teams, creating strategic initiatives, providing world-class customer service, and cultivating a strong company culture. Proven track record of achieving exceptional results, consistently exceeding sales targets and leading teams to surpass performance goals. Implemented innovative strategies and fostered a customer-centric approach, successfully enhancing customer satisfaction and loyalty. Committed to fostering a positive work environment, effectively building cohesive teams and instilling a strong company culture that promotes collaboration and success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Redexim
08.2023 - Current
- General Manager for Day to Day operations of North America
- Day to day operations of Sales, Operations, Technical service and importing and exporting goods
- Full P&L responsibilities for $16mm office
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Using CRM to track leads, networking and customer touches
- Formulated policies and procedures to streamline operations.
Vice President
BluSky Restoration Contractors
01.2020 - 08.2023
- Manage all branch office operations including business development, customer relationships, project management and administration
- Responsible for leveraging the BluSky brand to develop relationships with industry professionals resulting in new business opportunities
- Full P&L responsibilities for $40mm office
- 133% of EBITDA goal and 3rd largest branch in sales for 2022
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Director of Operations
BluSky Restoration Contractors
11.2016 - 01.2020
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Ensuring and improving the performance, productivity, efficiency an profitability of departmental and organizational operations
- Travel Nationally for large loss and Cat events
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Project management for losses up to $5mm
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Monitored budget and utilized operational resources.
President/CEO
American Property Inspection
01.2000 - 01.2016
- Founded Property Preservation and Maintenance business that works with lending institutions to preserve and maintain assets in the mortgage default process
- Manage multi-sites within a 4 state region to perform work consistent with government and client guidelines
- On average company completed and processed 30,000 services orders annually
- Served on industry association committees, advisory board for largest field service provider to further educate industry and provide a voice for contractor policies and procedures
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Education
AA - Electrical Engineering
RETS
Bromall, PABusiness Admin Studies
Delaware CC
Skills
- Project coordination
- Team development and training
- Proficient in analyzing P&L statements
- Strategic analysis
- Team leadership
- Effective problem resolution
- Operational efficiency management
- Relationship building
- Financial performance management
- Team training and development
- Operational efficiency enhancements
- Performance improvement
- Leadership and team building
- Problem resolution
- Operations management
Certification
- IICRC certifications: WRT, ASD, AMRT
- OSHA 10 Hour
- Missouri licensed Asbestos abatement supervisor
- RRP Certification
- FAA Part 107a drone pilot
Timeline
General Manager
Redexim
08.2023 - Current
Vice President
BluSky Restoration Contractors
01.2020 - 08.2023
Director of Operations
BluSky Restoration Contractors
11.2016 - 01.2020
President/CEO
American Property Inspection
01.2000 - 01.2016
Business Admin Studies
Delaware CC
AA - Electrical Engineering
RETS
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