Summary
Overview
Work History
Education
Skills
Specialized Training
Awards
Timeline
Generic

Craig Phelps

Gerrardstown,WV

Summary

Enterprising individual successful in leading ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Focused individual with over 25 years of law enforcement experience and knowledge. Expert skills in report writing, evidence handling and conflict resolution. Known for having patience, professionalism and self-assurance when interacting with different personalities. Accomplished Military Police Team Leader and security management professional with over 9 years of experience maintaining secure environment while providing effective security presence and visible deterrent to crime. Personable leader skilled monitoring rule infractions, detecting suspicious activities and minimizing threats. Forward-thinking emergency response specialist.

Overview

29
29
years of professional experience

Work History

Armed Security Officer

Akima Infrastructure Protection
11.2020 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Owner / Operator

Fire Kissed Crafts
10.2018 - Current
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.

Police Sergeant

Martinsburg Police Department
05.2000 - 06.2020
  • Supervised and coordinated daily operations of patrol shifts of officers.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
  • Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
  • Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
  • Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
  • Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
  • Led and supervised officers in both the K-9 Division and the Special Response Team.

Military Police Officer Team Leader

United States Army
08.1995 - 06.2004
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Documented and organized security information accurately and efficiently.
  • Maintained 100% accountability of assigned equipment worth more than 1 million dollars.
  • Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
  • Handled sensitive information with discretion, ensuring confidentiality and compliance with relevant laws and regulations.

Diplomatic Security Officer / SOU Supervisor

Inter-Con, USPS
01.1998 - 01.2000
  • Coordinated large-scale events such as conferences or receptions, ensuring adequate security coverage for all attendees and VIPs present at the event.
  • Supervised Security Inspection Team for Classified document security.
  • Supervised large contingent of officers (up to 50) conducting physical security of Main State Department Building.
  • Obtained and maintained TS/SCI level clearance.
  • Developed and maintained scheduling of all officer under my command.

Police Officer

Ocean City Police Department
04.1997 - 09.1998
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.

Education

St. John’s College High School
Washington, D.C.

Montgomery College
Rockville, MD

University of Maryland
College Park, MD

Skills

  • Operations Management
  • Documentation And Reporting
  • Business Planning
  • Team Management
  • Policy Enforcement
  • Police reports
  • Laws and ordinances

Specialized Training

  • Military Customs Inspector Training, Cumberland, MD, October 1995
  • United States Army Military Police School, Ft. McClellan, AL, Nov 1995-Mar 1996
  • Eastern Shore Criminal Justice Academy, Salisbury, MD, April-May 1997, April-May 1998
  • United States Department of State, Uniformed Protective Services Basic Class, Arlington, VA, November 1997
  • Maryland State Police, Basis NCIC Access Course, Sykesville, MD, May 1998
  • United States Department of State, Uniformed Protective Services Supervisor Training, Arlington, VA, January 1999
  • United States Department of State, Uniformed Protective Services In-Service Training, Arlington, VA, January 2000
  • West Virginia State Police Academy Basic Class, Institute, WV, January 2001-April 2001
  • Martinsburg Police Department, Basic RADAR Speed Measurement, Martinsburg, WV, 2001
  • United States Department of Transportation, National Highway Traffic Safety Administration, Traffic Occupant Protection Strategies Training Workshop, Williamsport, MD, June 2001
  • James Rumsey Technical Institute, Verbal Judo, “The Gentle Art of Persuasion”, Martinsburg, WV, July 2001
  • Charles Town Police Department, Officer Survival/ Stress Management and Police Suicide Awareness, Charles Town, WV, August 2000
  • West Virginia Prosecuting Attorney’s Institute, Law Enforcement Training Seminar, Martinsburg, WV, September 2002
  • American Prosecutor’s Research Institute, Protecting Lives, Saving Futures, Flatwoods, WV, March 2002
  • State of West Virginia Bureau for Public Health, Secondary Breath Test Analysis Operator, Charles Town, WV, June 2004
  • United States Department of Homeland Security / Louisiana State University, National Center for Biomedical Research and Training, Academy of Counter-Terrorist Education, Law Enforcement Response to WMD Incidents: Awareness Level, Parsons, WV, September 2004
  • West Virginia Prosecuting Attorney’s Institute, Law Enforcement Training Seminar, Shepherdstown, WV, September 2004
  • United States Department of Transportation, National Highway Traffic Safety Administration, Governor’s Highway Safety Program, Eastern Panhandle Safe Community Program, Child Passenger Safety Course, Martinsburg, WV, July 2005
  • United States Department of Justice, Bureau of Justice Assistance, State and Local Anti-Terrorism Training, Martinsburg, WV, September 2005
  • Career Track, Criticism and Discipline Skills for Managers, Hagerstown, MD, October 2005
  • Storm Mountain Training Center, Special Weapons and Tactics Course, Keyser, WV, November 2005
  • Op-Tac International, Tactical Command Program, Gaithersburg, MD, January 2006
  • United State Park Police, Basic Patrol K-9 School, Washington, D.C., January 2006-May 2006
  • Berkeley County Sheriff’s Office / Odin’s Fund, Basic First Aid for the Law Enforcement Canine, Martinsburg, WV, March 2006
  • Shepherd University Police Department, Fundamentals of Patrol Rifle Course, Shepherdstown, WV, May 2006
  • United States Department of Justice, Bureau of Justice Assistance, State and Local Anti-Terrorism Training, Martinsburg, WV, August 2006
  • Children’s Home Society of West Virginia, Interview Techniques for Special Development Levels and Special Needs Children, Martinsburg, WV, September 2006
  • Martinsburg Police Department, Advanced TASER M/X26 Certification Training, Martinsburg, WV, October 2006
  • United States Police Canine Association, Canine Administrators and Supervisors Seminar, Manassas, VA, December 2006
  • United States Department of Homeland Security, Federal Emergency Management Agency, Emergency Management Institute, Introduction to the Incident Command System, ICS for Single Resources and Initial Action Incidents, National Response Plan, Martinsburg, WV, March 2007
  • Op-Tac International, High-Risk Warrant Service, Harper’s Ferry, WV, July 2007
  • United States Police Canine Association, National Training Seminar, Frederick, MD, September 2007
  • United States Department of Justice, The United States Attorney’s Office, Northern District of West Virginia, Tactical Spanish Training, Harpers Ferry, WV, April 2008
  • United States Department of Justice, The United States Attorney’s Office, Northern District of West Virginia, Gang Identification and Prevention, Shepherdstown, WV, October 2008
  • West Virginia Supreme Court of Appeals, West Virginia Regional Summit on Domestic Violence: A Coordinated Response to Enforcement of Domestic Violence Protective Orders and Firearms Prohibition, Cacapon State Park, Morgan County, WV, April 2009
  • West Virginia Governor’s Highway Safety Program, WV LifeSavers, The Complete Traffic Stop, Beckley, WV, October 2009
  • West Virginia Prosecuting Attorney’s Institute, Law Enforcement Training Seminar, Martinsburg, WV, January 2010
  • Charlestown Police Department, Deadly Force Training, Harpers Ferry, WV, February 2010
  • National Highway Traffic Safety Administration, Field Sobriety Testing Refresher Training, Martinsburg, WV, May 2010
  • Jefferson County Sheriff’s Office, Police K-9 Behavior and Decoy Techniques, Shepherdstown, WV, June 2010
  • United States Department of Justice, Drug Enforcement Administration, Pharmaceutical Prescription drugs, Hagerstown, MD, November 2010
  • National Highway Traffic Safety Administration, Advanced Roadside Impaired Driving Enforcement (A.R.I.D.E.), Martinsburg, WV, January 2011
  • United States Police Canine Association, Scenario Based Training Seminar (Decoy), Alexandria, VA, December 2011
  • Montgomery County Maryland Police Department, Canine Tactical Operations, SWAT & K-9 Interaction During Deployment School S.K.I.D.D.S./ Canine Tactical School (CATS), Gaithersburg, MD, May 2011
  • United States Department of Justice, Federal Bureau of Investigation, Workplace Violence Prevention, Morgantown, WV, March 2011
  • Martinsburg Police Department, R.A.D.A.R. / LASER Operator, Martinsburg, WV, February 2012
  • Prince William County Police Department, Basic Canine Patrol School, Prince William County, VA, September 2012 – January 2013
  • Integrity K-9 Consultants, Introduction to Basic E-Collar Training, Manassas, VA, November 2012
  • Irondog K-9, Scenario Based Training Seminar, King George, VA, May 2013
  • United States Department of Homeland Security / Louisiana State University, National Center for Biomedical Research and Training, Academy of Counter-Terrorist Education, Law Enforcement Active Shooter Emergency Response, Train the Trainer, Martinsburg, WV, September 2013
  • Martinsburg Police Department, TASER X2 Certification Training, Martinsburg, WV, August 2013
  • Governor’s Highway Safety Program, Highway 2 Enforcement Conference, Beckley, WV, May 2014
  • West Virginia University, Forensic and Investigative Science Outreach, Introduction to Crime Scene Response and Evidence Collection, Martinsburg, WV, July 2014
  • National Highway Traffic Safety Administration, Advanced Roadside Impaired Driving Enforcement (A.R.I.D.E.), Martinsburg, WV, July 2014
  • TacOps East Tactical Training Conference, National Capital Region SWAT, Safariland Group: Distraction Device Instructor, Safariland Group: Chemical Munitions Instructor, Arlington, VA, September 2014
  • North American SWAT Training Association, Advanced SWAT School, Columbus, OH, October 2014
  • International Association of Chiefs of Police, United States Department of Transportation, National Highway Traffic Safety Administration, Governor’s Highway Traffic Safety Program, Drug Recognition Expert / Drug Evaluation and Classification Program, Huntington, WV, November 2014
  • Governor’s Highway Safety Program, Highway 2 Enforcement Conference, Beckley, WV, May 2015
  • Martinsburg Police Department, Procedural Justice and Police Legitimacy, December 2016
  • West Virginia University, Forensic Science Academy for Professionals, Introduction to Death Investigations, Martinsburg, WV, September 2017
  • Blue Ridge Community and Technical School, Growing Public Integrity, Martinsburg, WV, November 2017
  • Eastern Panhandle Empowerment Center, Human Trafficking 101: Criminal Justice Response, Shepherdstown, WV, April 2019

Awards

  • Governor’s Highway Safety Program / Berkeley County Chapter of MADD, Community Service Award, 2005, 2006, 2008, 2009, 2010, 2011, 2013, 2014
  • Governor’s Highway Safety Program / Berkeley County Chapter of MADD, Outstanding DUI Enforcement Award, 2010
  • Governor’s Highway Safety Program / Berkeley County Chapter of MADD, 2nd Highest DUI Arrest Record Award, 2014
  • Governor’s Highway Safety Program / Berkeley County Chapter of MADD, Top 52 Officer Award for DUI Enforcement
  • West Virginia Lifesavers, Top Seatbelt Performer, 2005, 2008
  • West Virginia Lifesavers, Appointed to the Lifesavers Advisory Board (Plank Owner), 2006
  • West Virginia Lifesavers, Top Law Enforcement Officer in Seatbelt and DUI Enforcement, 2011
  • West Virginia Lifesavers, Beyond the Belt Award, 2013
  • Martinsburg Police Department, DUI Enforcement Award, 2004
  • Martinsburg Police Department, Drug Enforcement Award, 2005
  • Martinsburg Police Department, Honorable Mention Award, 2016, 2018, 2019
  • Martinsburg Police Department, Department Commendation, 2017, 2019
  • Martinsburg Police Department, Letter of Appreciation, 2017
  • Martinsburg Police Department, Letter of Commendation, 2017, 2018, 2019, 2020
  • Martinsburg Police Department, Departmental Special Award, 2016, 2019
  • Martinsburg Police Department, Departmental Positive Field Evaluation, 2019
  • United States Police Canine Association, Triple Crown Award, 2006, 2008
  • United States Police Canine Association, Region 3 Narcotic Detection Trials 5th Place, 2007, 2008
  • United States Police Canine Association, Region 3 Patrol Dog I Trials: Combined Search 3rd Place, 2007
  • Certificate of Recognition, West Virginia Governor’s Office, 2012, 2013, 2014
  • Certificate of Recognition, West Virginia Senate, 2013, 2014
  • Inter-Con UPSP Top Gun Award, 1997
  • United States Park Police Patrol K-9 class 2006-01, Top Human Award
  • Assigned as Martinsburg Police Department K-9 Division Supervisor / Coordinator, 2007
  • Assigned as Martinsburg Police Department Special Response Team, Team Leader, 2005

Timeline

Armed Security Officer

Akima Infrastructure Protection
11.2020 - Current

Owner / Operator

Fire Kissed Crafts
10.2018 - Current

Police Sergeant

Martinsburg Police Department
05.2000 - 06.2020

Diplomatic Security Officer / SOU Supervisor

Inter-Con, USPS
01.1998 - 01.2000

Police Officer

Ocean City Police Department
04.1997 - 09.1998

Military Police Officer Team Leader

United States Army
08.1995 - 06.2004

St. John’s College High School

Montgomery College

University of Maryland

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Craig Phelps