Pilot Phillips
Brooklyn,USA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Perfume Point
Valley Stream, New York
06.2024 - 09.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Attended weekly team meetings to review performance goals and objectives
- Maintained cleanliness of store environment including floors, windows, displays
- Maintained up-to-date knowledge of store merchandise and policies
- Processed transactions using a point-of-sale system
- Assisted customers with product selection, sizing and styling
- Conducted inventories on a regular basis to track stock levels
- Processed credit card transactions quickly and securely
- Upsold additional items based on customer interests and needs
- Restocked shelves as needed to ensure sufficient inventory levels
- Greeted customers and provided exceptional customer service
- Demonstrated product features and benefits for customers' needs
- Tracked sales performance metrics to identify trends in market place
- Assisted teammates with sales-processing tasks to meet daily sales goals
Customer Service Representative
West Indian American Day Carnival Association
Brooklyn, NY
06.2023 - 09.2023
- Resolved complex problems by working with other departments to provide solutions that meet customer needs
- Tracked orders from start to finish to ensure timely delivery of goods or services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Provided exceptional customer service to ensure customer satisfaction
- Resolved customer complaints promptly and efficiently
- Answered customer inquiries via phone, email, and chat
- Maintained a high level of professionalism when dealing with difficult customers
Education
Science
Brooklyn Collegiate
Brooklyn, NYSkills
- Promotional support
- Outgoing personality
- Hospitality and accommodation
- Energetic self-starter
- Excellent communication skills
- Strategic planning
- Client relationships
- Team leadership
Timeline
Sales Associate
Perfume Point
06.2024 - 09.2024
Customer Service Representative
West Indian American Day Carnival Association
06.2023 - 09.2023
Science
Brooklyn Collegiate