Craig Sargent
Bozeman,MT
Summary
Versatile and dynamic, with a proven track record at Montana State University Bozeman, enhancing operational efficiency and fostering community engagement. Excelled in logistics planning and problem-solving, significantly improving conference operations and resident satisfaction. Demonstrates exceptional team collaboration and communication, ensuring high-quality customer service across roles.
Overview
8
8
years of professional experience
Work History
Senior Summer Conference Assistant
Montana State University Bozeman
03.2023 - 08.2024
- Managed inventory and distribution of conference materials, guaranteeing that all attendees had access to necessary resources.
- Provided prompt resolution to guest inquiries and concerns, fostering positive relationships with conference participants.
- Collaborated with team members to address logistical challenges and improve overall conference operations.
- Created detailed reports after each event summarizing attendee feedback for continuous improvement efforts.
- Managed room reservation system effectively, preventing scheduling conflicts and accommodating guest needs efficiently.
Resident Advisor
Montana State University Bozeman
08.2021 - 05.2023
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
- Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
- Educated residents on university policies, promoting responsible behavior within the residence hall community.
Shift Lead
Dairy Queen
12.2019 - 09.2020
- Hired to start up new store
- Responsible for employee's safety and wellbeing
- Managed breaks, customer complaints, any and all issues arising during the shift
- Help general manager of the store in recruiting future shift leads
Food and Beverage Expert
Target
05.2018 - 12.2019
- Stocking and recommendations to consumers in the dry foods and produce sections of Target
Shift Lead
Dairy Queen
11.2016 - 05.2018
- Mastered the menu and customer service and was promoted to shift lead
- Responsible for proper maintenance and cleaning of grill and ice cream equipment, including tear down and rebuilding
Education
Bachelor of Science - Microbiology - Medical Lab Science
Montana State University
Bozeman, MT12-2024
Skills
- Flexibility
- Logistics Planning
- Facility Management
- Registration management
- Customer Service
- Problem-Solving
- Excellent Communication
- Team Collaboration
Languages
Spanish
English
Timeline
Senior Summer Conference Assistant
Montana State University Bozeman
03.2023 - 08.2024
Resident Advisor
Montana State University Bozeman
08.2021 - 05.2023
Shift Lead
Dairy Queen
12.2019 - 09.2020
Food and Beverage Expert
Target
05.2018 - 12.2019
Shift Lead
Dairy Queen
11.2016 - 05.2018
Bachelor of Science - Microbiology - Medical Lab Science
Montana State University
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