Craig Schnaars
Amityville,NY
Summary
Energetic individual boasting a career of delivering exceptional service to customers and employees alike. Motivated Fitness Manager with a background spent hiring, onboarding and training teams of highly effective staff members representing the company and increasing business opportunities. Motivational and dedicated Fitness Regional experienced in planning, developing and implementing individual and group fitness programs. Recognized top performer for client-based growth and increased class participation. Eager to apply expertise in fitness, health and wellness to provide customized plans that will impact client outcomes.
Overview
15
15
years of professional experience
6
6
Certification
Work History
Regional Fitness Director
RGL Group LLC
Melville, NY
01.2022 - Current
- Recruited new employees through job postings on various websites or social media platforms.
- Performed administrative tasks such as scheduling appointments, answering phone calls, managing emails.
- Maintained an up-to-date knowledge of industry trends by attending seminars, workshops, conferences.
- Evaluated employee performance regularly to ensure staff was meeting expectations.
- Conducted regular meetings with team members to discuss upcoming projects or initiatives.
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support, and assistance whenever it was needed.
- Built and established lasting relationships using encouragement and personal support.
- Provided guidance to newly hired staff members on operational procedures and protocols.
- Supervised a team of personal trainers to ensure compliance with safety regulations and policies.
Regional Fitness Manager
RGL Group LLC
Melville, NY
01.2021 - 01.2022
- Supervised a team of personal trainers to ensure compliance with safety regulations and policies.
- Conducted regular meetings with team members to discuss upcoming projects or initiatives.
- Oversaw the maintenance of all equipment in the facility including repairs and replacements when needed.
- Provided guidance to newly hired staff members on operational procedures and protocols.
- Encouraged employees to voice concerns and share opinions without fear of reprisal, promoting positive and conducive working environment.
- Created monthly reports detailing revenue from memberships and attendance at classes or special events.
- Achieved or exceeded financial and personal training goals consistently.
- Organized and coordinated group exercise classes such as yoga, aerobics, spin, strength training.
- Resolved customer complaints in a professional manner.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Head Fitness Coach
RGL Group LLC
Farmingdale, NY
08.2019 - 01.2021
- Encoded member data into computerized database system for tracking purposes.
- Taught one-on-one and group fitness classes.
- Provided thorough instruction on safe and correct equipment use.
- Enforced safety rules and procedures to minimize injuries.
- Promoted member loyalty and engagement with friendly and open style.
- Promoted classes and facility amenities on social media.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Observed participants during classes, watching for issues and incorrect techniques.
- Encouraged members to continue attending group fitness classes.
- Recommended modifications of exercises to help participants avoid injuries.
- Performed administrative duties including answering phones, scheduling appointments, taking payments.
- Ensured that gym facilities were clean and well maintained at all times.
- Coached and encouraged participants during exercises and routines.
- Researched new techniques related to fitness training methods.
- Recognized by management for providing exceptional customer service.
General Manager of Food and Beverage
Levy Restaurants
Uniondale, NY
01.2017 - 08.2019
- Prepared and implemented budgets and strategic, operational, purchasing and maintenance plans.
- Recruited new employees through job postings on various websites or social media platforms.
- Performed administrative tasks such as scheduling appointments, answering phone calls, managing emails.
- Encouraged employees to voice concerns and share opinions without fear of reprisal, promoting positive and conducive working environment.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
Bar and Beverage Director
Legends Hospitality LLC
The Bronx, NY
01.2014 - 01.2017
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Increased profits by overseeing inventory and strategically increasing menu prices.
Education
BBA - English
St. Joseph's College
Patchogue, NY01-2008
Skills
- Employee Performance Assessment
- Recruiting and Interviewing
- Administrative Duties
- Team Collaboration
- Talent Acquisition
- Fitness Training
- Class Scheduling Optimization
- Group Instruction
- Equipment Management
Accomplishments
- 2023 Orangetheory Fitness Conference Coach
- 2023 Orangetheory Fitness Template Tester
- 2023 #3 Orangetheory FItness Region in the Country
- 2023 Orangetheory Fitness Coalition Team Member
- 2022 Orangetheory Fitness Regional Fitness Manager of the Year Nominee
Languages
English
Native/ Bilingual
Certification
- NASM CPT Certified
- OTFit Phase 1 Certified
- CPR Certified
- TRX Certified
- WaterRower Certified
- OTFit Facilitator Certified
References
References available upon request.
Timeline
Regional Fitness Director
RGL Group LLC
01.2022 - Current
Regional Fitness Manager
RGL Group LLC
01.2021 - 01.2022
Head Fitness Coach
RGL Group LLC
08.2019 - 01.2021
General Manager of Food and Beverage
Levy Restaurants
01.2017 - 08.2019
Bar and Beverage Director
Legends Hospitality LLC
01.2014 - 01.2017
BBA - English
St. Joseph's College
- NASM CPT Certified
- OTFit Phase 1 Certified
- CPR Certified
- TRX Certified
- WaterRower Certified
- OTFit Facilitator Certified
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