Craig Smith
Mauston,WI
Summary
Dynamic security professional with over 20 years of experience in incident command, crisis management, and IT security engineering. Expertise in securing network infrastructures and implementing advanced security protocols to mitigate risks, supported by a strong background in transportation and event security operations. Proven leadership in enhancing security measures and ensuring compliance with regulations while effectively managing teams in high-pressure situations. Skilled in analytical problem-solving and effective communication to maintain a safe environment for all stakeholders.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security
Allied Universal Wisconsin Dells
05.2020 - 03.2024
- Patrol 1000 acre premises in order to maintain the safety of staff and guests at all times. Verify buildings were locked and secured nightly. Assist with medical incidents or vehicular accidents when it is called for.
Security Officer
Ho-Chunk Casino Wisconsin Dells
07.1999 - 06.2019
- Security and Patrol Officer for the Ho-Chunk Nation Responsible for maintaining safety and security for patrons and employees of the casino. Accomplished this by answering and investigating alarms, coordinating with local law enforcement for medical emergencies as well as disruptive or violent patrons, writing reports for a variety of issues such as lost people or property, vehicle accidents on the property, etc., and monitoring the entrance and departure of individuals to guard against theft and ensure safety inside and outside of the building.
Education
Associate of Science - Police Science
(WWTC ) Western Technical College
La Crosse, WI05-1985
Skills
- Diffusing and de-escalating hostile situations
- Experience with intoxicated and drugged individuals
- Handled lost children and elderly incidents
- Reliable and diligent in performing tasks expected by management
- Have trained many new security officers on what is expected of them
- Handled traffic-related accidents
- Welfare checks
- Familiar with wands and metal detectors to search for weapons
- Completed extensive documentation required when reporting specific incidents
- Outstanding customer service
Certification
- Skyward Spotter Training
- Active Shoot Training
- First Responder, CPR, First Aid
- Surveillance Detection
- Incident Command
- Integrated Security Defense Tactics
- Blood borne Pathogen
- Emergency Coordinator
- Dap and Handcuff Training
- Training with Law Enforcement and other Emergency Agencies
Timeline
Security
Allied Universal Wisconsin Dells
05.2020 - 03.2024
Security Officer
Ho-Chunk Casino Wisconsin Dells
07.1999 - 06.2019
Associate of Science - Police Science
(WWTC ) Western Technical College