Craig Stoll
Springfield
Summary
Results-driven Owner/Operator with expertise in project management, operations, and construction management. Proven ability to enhance service quality and establish strong customer relationships, ensuring timely delivery and satisfaction.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Triple C Repairs
Springfield. Ohio
04.2020 - Current
- Managed day-to-day operations, ensuring efficient workflow and timely service delivery.
- Developed and implemented repair processes to enhance service quality and customer satisfaction.
- Trained and supervised staff on best practices in repairs and customer interactions.
- Maintained inventory management system for tools and parts, optimizing resource availability.
- Scheduling
- Analyzed customer feedback to identify areas for improvement in service offerings.
- Established strong customer relationships to ensure timely supply of high-quality materials.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Supervisor.Scheduling
- Installer.Finisher
- Plaster repairs. Texture matching
Drywall Repairs, Cracks ,Holes Plaster Repairs
Dry Wall Medics
Marysville, OH
09.2015 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance
- Drywall repairs, Finisher, Installer.Framing
- Plaster and texture Matching
- Mudding.Sanding.Taping
Sales Supervisor
Pawn Shop
Springfield. OH
01.2013 - 08.2015
- Implemented effective sales techniques, increasing overall transaction values through upselling practices.
- Trained and mentored new sales staff, enhancing team performance and customer service skills.
- Supervised daily operations, ensuring compliance with company policies and legal regulations.
- Developed strategies to optimize inventory management, reducing loss and improving product availability.
- Sales
Education
High School Diploma -
Shawnee High School
Springfield, OH05-1991
Skills
- Project management
- Operations management
- Project Coordination
- Construction Management
- Interior Finishing
- MuddingTapingSanding
- Hiring
- Business planning
- Documentation and reporting
Timeline
Owner/Operator
Triple C Repairs
04.2020 - Current
Drywall Repairs, Cracks ,Holes Plaster Repairs
Dry Wall Medics
09.2015 - 03.2020
Sales Supervisor
Pawn Shop
01.2013 - 08.2015
High School Diploma -
Shawnee High School