Summary
Overview
Work History
Skills
Timeline
Receptionist

Jeremy Moses

Operations Manager

Summary

  • Seasoned Operations Manager and talented leader with 10 years of experience in lawn maintenance & landscaping. Applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
  • Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

9
9
years of professional experience

Work History

Owner/Operator

Big Dawg Lawn Care
Newnan, GA
01.2019 - Current
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Trained and motivated employees to perform daily business functions.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Monitored and managed fuel consumption and expenses for management reporting.

Crew Leader

4 Different Companies
Newnan, GA
09.2017 - 12.2018

After leaving estes landscaping, I decided that i wanted to start my own company. Of corse i googled and one of the suggestions was to work at a few businesses in the field witch i wanted to start my own business in. so for about a year and half i worked at land care, arbor valley, senoia scapes, and mathis outdoors. each company i learned what to do and not to do. before leaving i gave all a notice. land care and mathis out doors let me go as soon as i told them. then witch i started my own business big dawg lawn care.

  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Monitored team members to verify work quality and address concerns.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Trained employees in time management and proper ways to complete job duties.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Developed and implemented process improvements to increase productivity.
  • Established and enforced policies and procedures to maintain high standards of work.

Landscaping Crew Leader

Estes Landscaping
Newnan, GA
03.2015 - 08.2017
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Educated clients on proper care and maintenance of landscaping projects.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.

Skills

    Sales negotiation

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Timeline

Owner/Operator

Big Dawg Lawn Care
01.2019 - Current

Crew Leader

4 Different Companies
09.2017 - 12.2018

Landscaping Crew Leader

Estes Landscaping
03.2015 - 08.2017
Jeremy MosesOperations Manager