Robert Davis
Peoria,IL
Summary
Hardworking and experienced sales and service professional with 15+ years of experience in Tree and Turf sales and client management. Proven track record of driving sales revenue and improving customer service. Skilled in proposal writing, marketing, and organizational skills. Proficient in inside and outside sales, with a strong background in all aspects of the service industry.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/Operator
Midwest Auto Imports
Peoria, IL
- Ordered, sold, delivery of all aspects of import auto parts.
Property Manager owner/operator
Evergreen Square
Peoria, IL
01.2006 - Current
- Managed the move-in/move-out process including conducting inspections before/after tenancy periods for accurate documentation of any damages or necessary repairs
- Developed and maintained positive relationships with tenants, addressing concerns promptly to ensure satisfaction
- Conducted thorough tenant screenings to ensure qualified applicants and minimize turnover rate
Sales Representative
Weed Man Lawn Care
Remote
01.2019 - 10.2023
- Responded promptly to inquiries from potential customers via phone calls or emails
- Maintained accurate records of all interactions with prospects and customers using CRM software
- Delivered engaging product presentations during client meetings that led to an average conversion rate of XX%
- Built rapport with customers through active listening and understanding their unique needs
- Provided ongoing support to customers post-sale, ensuring their satisfaction and addressing any concerns or issues
- Attended weekly sales meetings to discuss progress, share best practices, and receive feedback
- Identified customer pain points and proposed tailored solutions that addressed their specific challenges
Sales/Service
Spring Green Lawn & Tree Care
Peoria, IL
01.2009 - 10.2015
- Managed work crews and working with customers to help resolve any issues.
- Sold all aspects of the Spring Green program.
- Customer retention
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Sales and Client Management
SVI Systems/Maximus Multimedia International LLC
Peoria, IL
09.2005 - 02.2009
- Sales and marketing of products and services to the hospitality industry (video on demand, DirecTV, and Wi-Fi equipment/support)
- Managed and created contract proposals and quote process for the sale of products and services
- Set sales record totaling $3,000,000 in product and services sold
- Formulated and presented marketing strategies and business development recommendations resulting in 6-8 sales per month averaging $30-$60K in revenue per month
- Facilitated in the processes that accelerated timeliness of sales and improved customer service and delivery
- Assisted in direct mail campaigns and trade shows
- Created and developed robust sales by setting clear goals and objectives, implementing department master plans and measuring performance against goals
Commercial and residential service and sales
Golf Green Lawn Care/ Christmas Decor
Pekin, IL
02.2000 - 09.2005
- Provided lawn care estimates and proposals to prospective clients as a licensed applicator
- Demonstrated ability to drive new sales revenue while maintaining client management
- Averaged 40% of new sales and services totaling in $30,000 in sales revenue
- Managed contract proposals/estimates and quote process for the sale of products and service delivery
- Averaged $2,500 - $5,000 per sale
- Performed marketing business strategies and reports
- Demonstrated ability to execute strategic vision that translates into profitability/cost savings
- Strong relationship building both internally and externally
Education
High school diploma -
MidCounty High
Lacon, ILNo Degree - Greenhouse Management
Illinois Central College
East Peoria, ILSkills
- Conducting sales calls
- Greeting customers
- Technical sales
- Prospecting
- Closing sales
- Upselling target achievement
- Sales support
- Customer issue escalation
- CRM system proficiency
- Written communication
- High-end sales
- Telecommunication
- Computer skills
- Account management
- Customer service
- Sales
- Managing customer accounts
- Customer relationship building
- Salesforce
- Property management
- Pest Control
- Phone etiquette
- Microsoft Powerpoint
- Microsoft Word
- Relationship management
- Remote sales environment
- Cold calling
- Team management
- Communication skills
- Appointment scheduling
- Proposal Writing
- Lawn Care
- Organizational skills
- Sales management
- Training & development
- Sales growth strategy
- Retail sales
- Sales lead qualification
- Marketing
- Zoom
- Typing
- Inbound selling
- Sales negotiation
- Outside sales
- Lead generation
- Negotiation
- Landscape Maintenance
- Time management
- CRM software
- Service Technician Experience
- Continuous improvement
- Microsoft Excel
- Computer literacy
- Management
- B2B sales
- Outbound calling
- Customer retention
- Record keeping
- Inside sales
- Sales presentations
- Proposal writing
- Sales objection handling
- Deal closing
- Client relationship development
- Tree Care
- Hiring
- Business planning
Certification
- Certified Apartment Manager
- Driver's License
- Pest Control License
- Pesticide Applicator’s License
Languages
English - Fluent
Additional Information
Authorized to work in the US for any employer
Timeline
Sales Representative
Weed Man Lawn Care
01.2019 - 10.2023
Sales/Service
Spring Green Lawn & Tree Care
01.2009 - 10.2015
Property Manager owner/operator
Evergreen Square
01.2006 - Current
Sales and Client Management
SVI Systems/Maximus Multimedia International LLC
09.2005 - 02.2009
Commercial and residential service and sales
Golf Green Lawn Care/ Christmas Decor
02.2000 - 09.2005
Owner/Operator
Midwest Auto Imports
High school diploma -
MidCounty High
No Degree - Greenhouse Management
Illinois Central College