Craig Yannow
El Cerrito,CA
Summary
Detail-oriented technician specializing in vehicle inspections, safety compliance, and engine repair. Proven ability to train junior technicians and enhance customer service through effective communication.
Overview
8
8
years of professional experience
Work History
Senior Automotive Technician
Firestone Auto Care
El Cerrito, California
04.2021 - 09.2026
- Diagnosed mechanical issues using advanced diagnostic tools to facilitate timely repairs.
- Repaired, replaced, or upgraded defective parts utilizing various tools and test instruments.
- Conducted safety inspections of vehicles and equipment to ensure compliance with regulations.
- Trained junior technicians on best practices and safety protocols to enhance operational efficiency.
Sales and Service Specialist
O'Reilly Auto Parts
El Cerrito, California
03.2019 - 04.2021
- Educated customers on product features and benefits for informed decisions.
- Assisted customers with product selection and automotive inquiries.
- Processed sales transactions efficiently using point-of-sale systems.
- Developed strong relationships with customers through excellent communication skills.
- Performed physical tasks such as stocking shelves or lifting boxes of merchandise weighing up to 50 pounds.
Education
High School Diploma -
Tilden Preparatory Academy
Albany, CA06-2016
Some College (No Degree) - Automotive Technologies
Contra Costa College
San Pablo, CASkills
- Vehicle inspections
- Safety compliance
- Customer relationship management
- Parts ordering
- Technical training
- Sales transactions
- Part identification
- Engine repair
- Customer service
- Work order management
- Inventory management
Timeline
Senior Automotive Technician
Firestone Auto Care
04.2021 - 09.2026
Sales and Service Specialist
O'Reilly Auto Parts
03.2019 - 04.2021
High School Diploma -
Tilden Preparatory Academy
Some College (No Degree) - Automotive Technologies
Contra Costa College