Craig K Giles
Pleasant Grove,UT
Summary
Accomplished locksmith with extensive experience at Brigham Young University, adept in lock installation, electronic lock programming, and delivering exceptional customer service. Renowned for master keying expertise and fostering strong supplier relationships, ensuring quality materials and competitive prices. Proven track record of enhancing client satisfaction and security through innovative solutions and professional service.
Overview
37
37
years of professional experience
Work History
Locksmith, Door Closers, ADA
Brigham Young University
Provo, UT
08.1989 - Current
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
- Enhanced client satisfaction by providing prompt, professional service in emergency situations.
- Effectively managed time schedules allowing simultaneous completion of multiple appointments and projects.
- Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
- Installed new door hardware such as locks, plates, and closers
- Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
- Repaired panic hardware and alarm detection connections on doors.
Locksmith
Alpine School District
Pleasant Grove, UT
01.1987 - 08.1989
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
- Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
- Effectively managed time schedules allowing simultaneous completion of multiple appointments and projects.
- Adhered strictly to safety guidelines during all work activities to protect both self and clients from potential hazards or injury risks associated with locksmith duties.
- Installed new door hardware such as locks, plates, and closers
- Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
Education
No Degree - Drafting And Design
Utah Trade Tech
Orem, UTNo Degree - Accounting
Brigham Young University
Provo, UT08.1983
Skills
- Lock installation proficiency
- Electronic Lock Programming
- Ordering parts
- Repairing and installing automatic door openers
- Panic bar installation
- Door Hardware Installation
- Broken Key Extraction
- Installing new hardware
- Master Keying Expertise
- Operating equipment
- Lock Repair
- Repairing and installing electric strikes
- Lock repair and maintenance
- Lock picking mastery
- Restricted keyway experience
- Commercial security consultation
- Interchangeable core understanding
- Vault servicing capabilities
- Residential security assessment
- Door and continuous hinge repairs
- Hardware Installation
Hobbies
I love to garden, golf, woodworking and spending time with my wife and family.
Timeline
Locksmith, Door Closers, ADA
Brigham Young University
08.1989 - Current
Locksmith
Alpine School District
01.1987 - 08.1989
No Degree - Drafting And Design
Utah Trade Tech
No Degree - Accounting
Brigham Young University