Crecia Jordan
Hoffman Estates,IL
Summary
I can offer great customer service along with great problem solving skills, great communication stills and great leadership skills. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.
Compassionate Assistant Infant Teacher known for high productivity and efficient task completion. Specialize in creating nurturing environments, developing age-appropriate educational activities, and ensuring safety protocols are meticulously followed. Excel in communication, empathy, and patience, seamlessly integrating these soft skills to foster positive relationships with infants and support colleagues in providing exceptional care.
Overview
7
7
years of professional experience
Work History
Assistant Infant Teacher
Little Sunshine Playhouse And Preschool
Willowbrook, Illinois
05.2024 - Current
- Implemented positive reinforcement strategies such as praising good behavior or giving rewards when appropriate.
- Modeled appropriate behavior management techniques to encourage self-regulation among the students.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Encouraged language development through storytelling, singing songs or reading aloud from age appropriate books.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Prepared educational materials and resources that support curriculum objectives.
- Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
Assistant Infant Teacher
Little Sunshines Daycare & Learning Center
Carpentersville, IL
12.2023 - 05.2024
- Implemented positive reinforcement strategies such as praising good behavior or giving rewards when appropriate.
- Modeled appropriate behavior management techniques to encourage self-regulation among the students.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Taught children foundational skills in colors, shapes and letters.
- Maintained daily records of individual activities, behaviors, meals and naps.
Assistant Toddler Teacher
Little Rock daycare center
Hoffman Estates, Illinois
11.2023 - 01.2024
- Provided guidance on potty training and other hygiene topics.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Participated in staff meetings to discuss curriculum plans and strategies for improving student performance.
- Monitored the development of each child, providing feedback to parents as needed.
- Engaged with children on individual basis to build positive, trusting relationships.
- Organized and led activities to promote physical, mental and social development.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
Front Desk Associate
Mainstay Suites Hoffman estates
Hoffman Estates, IL
03.2023 - 11.2023
- Greeted guests upon arrival and provided excellent customer service
- Answered phones, booked reservations, and responded to inquiries from customers
- Maintained daily records of all transactions, including payments and cancellations
- Processed guest payments through cash registers or credit card machines in an accurate manner
- Provided timely and accurate information regarding hotel services, amenities, local attractions
- Monitored lobby activity throughout shift to ensure safety of guests and staff members
- Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents
Daycare Teacher
Safe Haven Daycare
Chicago, IL
05.2023 - 10.2023
- Developed lesson plans and activities to engage children in learning
- Conducted assessments of student performance and progress
- Created a positive, nurturing environment for young students
- Supervised children during meal times, playtime, and other activities
- Planned field trips to local parks and museums to enhance classroom curriculum
- Assisted with toilet training and diaper changing when necessary
- Taught basic language skills including reading readiness, phonics, writing
- Managed record keeping duties such as attendance records and daily reports of individual child activities
- Organized parent-teacher conferences to discuss student progress
Security Guard
Legion Security
Chicago, IL
06.2022 - 08.2023
- Conducted daily security patrols of assigned areas
- Enforced safety regulations and monitored access control points
- Investigated suspicious activity and reported findings to management
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons
- Maintained order during special events such as concerts and conferences
- Identified potential security risks and recommended corrective actions
Cashier Team Lead
McDonald's Restaurant
Carpentersville, Illinois
03.2020 - 08.2022
- Assisted customers with locating items within the store when requested.
- Trained new cashiers on proper use of registers and store policies.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Greeted customers promptly and responded to questions.
- Monitored cashier performance, providing feedback as needed.
Service Clerk
Jewels Osco
Schaumburg, IL
12.2021 - 08.2022
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Communicated with customers and employees to answer questions or explain information
- Followed confidentiality rules to preserve data quality and reduce potential information compromise
- Inspected merchandise prior to stocking shelves for any damage or defects
- Provided excellent customer service by anticipating customer needs and responding appropriately
Cashier Assistant
Walmart
Chicago, IL
08.2019 - 06.2020
- Greeted customers and provided assistance in locating items
- Provided accurate cash register operations, including accepting payments and providing change
- Received payment by cash, check, credit cards, vouchers or automatic debits
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change
Sales Associate
Victoria's Secret & PINK
Carpentersville, IL
02.2018 - 08.2018
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Built relationships with customers to encourage repeat business
- Restocked shelves as needed to ensure sufficient inventory levels
Education
High School Diploma -
Prosser High School
Prosser, WA06.2022
Some College - No Degree
Western University of Health Sciences
Pomona, CASkills
- Multi-Line Phone Systems
- Hospitality Services
- Office Administration
- Information Protection
- Problem-Solving Skills
- Listening Skills
- Cash Handling
- Child assessment
- Growth mindset encouragement
- Child nutrition
- Teaching strategies
- Professional development commitment
- Positive reinforcement
- Motor skills development
- Parent-teacher communication
- Child development
Timeline
Assistant Infant Teacher
Little Sunshine Playhouse And Preschool
05.2024 - Current
Assistant Infant Teacher
Little Sunshines Daycare & Learning Center
12.2023 - 05.2024
Assistant Toddler Teacher
Little Rock daycare center
11.2023 - 01.2024
Daycare Teacher
Safe Haven Daycare
05.2023 - 10.2023
Front Desk Associate
Mainstay Suites Hoffman estates
03.2023 - 11.2023
Security Guard
Legion Security
06.2022 - 08.2023
Service Clerk
Jewels Osco
12.2021 - 08.2022
Cashier Team Lead
McDonald's Restaurant
03.2020 - 08.2022
Cashier Assistant
Walmart
08.2019 - 06.2020
Sales Associate
Victoria's Secret & PINK
02.2018 - 08.2018
High School Diploma -
Prosser High School
Some College - No Degree
Western University of Health Sciences