Creed Hunter
Oklahoma City,OK
Summary
Dynamic professional with a strong background in customer service and technical support, including experience at Walmart. CompTIA A+ certified, adept at diagnosing and resolving issues while maintaining high-level communication skills. Proven ability to enhance work efficiency and exceed customer satisfaction goals through effective collaboration and problem-solving.
Overview
8
8
years of professional experience
Work History
Shelf Stocker
Walmart
06.2025 - Current
- Executed stock replenishment tasks to ensure shelves remained well-stocked and organized for customers.
- Identified low-stock items and notified management for timely reordering and inventory management.
- Collaborated with team members to efficiently arrange products according to merchandising standards.
- Assisted in maintaining safety compliance by promptly addressing spills and hazards within the store.
- Provided customer assistance by answering inquiries and offering product recommendations.
Mobile PC and Phone Repair Business
Self Employed Services & Contractors
08.2022 - 10.2024
- Diagnosed hardware and software issues to determine repair needs.
- Executed repairs on mobile devices and PCs, ensuring functionality and performance.
- Managed inventory of parts and tools to streamline repair processes.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Processed billing and invoicing for services rendered, ensuring accuracy.
Skating Carhop
Sonics Drive In
06.2021 - 08.2022
- Answered guest questions and promoted special products.
- Welcomed and greeted guests and delivered outstanding customer service.
- Resolved customer complaints promptly, addressing concerns professionally and courteously.
- Maintained inventory levels by restocking supplies as needed throughout shifts.
- Demonstrated excellent problem-solving skills when faced with unexpected challenges or obstacles during shifts.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Grocery Sacker
United Grocery Outlet
01.2020 - 06.2020
- Efficiently separated and organized returned items, expediting restocking processes within various departments.
- Collaborated cross-functionally with other departments during promotional events or sales.
- Participated in team meetings for continuous improvement of performance metrics.
- Strengthened loss prevention efforts by monitoring suspicious activities and reporting concerns to management effectively.
Librarian
Fenerbahçe University
01.2018 - 10.2018
- Developed and implemented information literacy programs to enhance user research skills.
- Coordinated interlibrary loan requests to expand access to diverse resources for patrons.
- Streamlined cataloging processes to improve efficiency and accuracy in resource management.
- Provided reference services to assist patrons in locating and utilizing library materials.
- Managed library technology support, addressing software and hardware issues for staff and patrons.
Education
Bachelor of Science - Cybersecurity
Grand Canyon University
Phoenix, AZ06-2024
No Degree - Cross Training With CIA, FBI, & Law Enforcement
Law School And Intelligence Career Academy For Youth
Buer, Germany07-2019
Skills
- CompTIA A certified
- CompTIA IT Fundamentals certification
- Ability to adjust to organizational cultures
- High-level English communication skills
Timeline
Shelf Stocker
Walmart
06.2025 - Current
Mobile PC and Phone Repair Business
Self Employed Services & Contractors
08.2022 - 10.2024
Skating Carhop
Sonics Drive In
06.2021 - 08.2022
Grocery Sacker
United Grocery Outlet
01.2020 - 06.2020
Librarian
Fenerbahçe University
01.2018 - 10.2018
Bachelor of Science - Cybersecurity
Grand Canyon University
No Degree - Cross Training With CIA, FBI, & Law Enforcement
Law School And Intelligence Career Academy For Youth