Creed Thiel
calumet
Summary
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
8
8
years of professional experience
Work History
Waiter/Cashier Team Lead
Cherokee Restaurant
10.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Sales
Red Dirt Gun and Pawn
01.2017 - Current
- Retail sales, caring to customer questions, handling money, loaning out money to people, selling firearms
- While these tasks are part of the job, it's equally important to ensure that every interaction leaves a positive impression
- Providing exceptional customer service, maintaining accuracy in financial transactions, and adhering to legal and safety regulations when selling firearms are crucial aspects of the role
- Boosted retail sales of cosmetics products by providing expert recommendations based on clients'' needs and preferences.
Server Manager
Main Street Cafe
01.2018 - 01.2022
- Greeting guests as they arrive, carrying trays of food weighing40lbs to tables, managing all staff during my shift, and unloading inventory from the food truck
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Oklahoma City University
Oklahoma City, OK01.2025
High School Diploma -
Hinton High School
Hinton, OK01.2023
Skills
- Management Skills
- Creativity
- Negotiation
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cash handling
LANGUAGE
English
SKILLS SUMMARY
- Machine Learning93%
- Data Visualization79%
- Project Management95%
Timeline
Waiter/Cashier Team Lead
Cherokee Restaurant
10.2024 - Current
Server Manager
Main Street Cafe
01.2018 - 01.2022
Retail Sales
Red Dirt Gun and Pawn
01.2017 - Current
Oklahoma City University
High School Diploma -
Hinton High School
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