CREESHON PACKER
Summary
Customer- oriented management professional with expertise in identifying problems and implementing corrective actions. Resourceful team player and fast learner.
Overview
8
8
years of professional experience
Work History
PROGRAM FACILITATOR
CoreCivic
06.2022 - 01.2025
- Person, facility, and property searches
- Assist with TDCJ K9 searches
- Teach cognitive behavioral classes
- Security
- Patrolling
- Training
PRIVATE INVESTIGATOR
Watchful Eye Investigations
01.2022 - 05.2024
- Surveillance
- Time stamped photos
- Tailing
- Report writing
CUSTOMER SERVICE REP
Adecco
10.2021 - 05.2022
- Answering calls
- Starting / Closing rental contracts
- Taking before / after vehicle photos
CUSTOMER SERVICE REP
National Seating & Mobility
11.2019 - 04.2021
- Answering / transferring calls
- Taking / verifying payments
- Emails
- Scheduling deliveries / repairs
- Scheduling clients with PT hospitals and rehab
- Verifying medical insurance
CUSTOMER SERVICE REP
Alorica
12.2016 - 06.2018
- Inbound / outbound calls
- Scheduling appointments
- Cost assistance / reimbursement cases
- Troubleshoot & technical support
Education
HIGH SCHOOL DIPLOMA -
Pugerville High School
ASSOCIATES OF ARTS - CRIMINAL JUSTICE
University of Phoenix
10.2019
Skills
- Security
- Training
- Surveillance
- Payment Processing
- Email Communication
- Appointment Scheduling
- Technical Support
- Private Investigation
- Customer Service
- Communication Skills
- Data Entry
- CPR
Timeline
PROGRAM FACILITATOR
CoreCivic
06.2022 - 01.2025
PRIVATE INVESTIGATOR
Watchful Eye Investigations
01.2022 - 05.2024
CUSTOMER SERVICE REP
Adecco
10.2021 - 05.2022
CUSTOMER SERVICE REP
National Seating & Mobility
11.2019 - 04.2021
CUSTOMER SERVICE REP
Alorica
12.2016 - 06.2018
ASSOCIATES OF ARTS - CRIMINAL JUSTICE
University of Phoenix
HIGH SCHOOL DIPLOMA -
Pugerville High School